Jump to content

Cannot Delete Files At Root Directory


Recommended Posts

I have just finished successfully upgrading from Gallery2 to Gallery3.

 

Cleaning up the unneeded Gallery2 files, I find that I am unable to delete the "g2data" directory...or any of its contents...from my /home/[user]/ directory. I am unable to change the permissions on that directory and its contents as well.

 

The operation cannot be executed with cpanel or with FTP. Am I missing something?

Link to post
Share on other sites

Please open a ticket with the help desk. Most likely reason is the software installer created the directory with a different username preventing you from being able to remove it. The techs can remove if for you.

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...