Jump to content


Recommended Posts

when setting up an email autoresponder, there's a field labeled "interval" -- what exactly is that for? the instructions on that screen say "the interval is the time period in hours between automatic responses to the sender", but i seriously doubt that's really what it means -- surely you don't want the same message to be re-sent every X hours. the video tutorial for that screen doesn't match the screen, so it's of no help. i've done some testing and it appears that field is not really used for anything -- regardless of what i enter there, the auto-response is sent immediately and only once.

Link to comment
Share on other sites

The way autoresponders work I believe is that if personX emails you and they receive an autoresponse, if they then email you again before the interval time has elapsed they will not receive another autoresponder



So for example


PersonX emails you at 1pm - They receive an autoresponse

Your autoresponse interval is set to 6 hours


If they send you another email between 1pm and 7pm they will not receive another autoresponse


If they email you at 8pm they will again receive an autoresponse and the interval gets reset.



It is just a way to ensure that you don't get autoresponse pong going on I think and to limit the number of emails being sent. i.e if personX emailed you, then turned their autoresponse on, your autoresponse would respond, then their autoresponse would respond to your autoresponse, and so on. This can and has taken down email servers in the past.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...