ejh Posted August 19, 2003 Share Posted August 19, 2003 Hi Guys, I'm begging for your help on this one! In the last three hours I have received nearly 60 emails all from email addresses that do not exsist. I tried emailing them telling them to unsubscribe but the addresses do not exsist. The subject of these emails is "Details" or "Application" or "Movie" something like that. The message is never longer than a sentence and it instructs you to look at the attachment for details. I did and nothing happened. Please help me if you know what I can do! Thanks!! Quote Link to comment Share on other sites More sharing options...
Deverill Posted August 19, 2003 Share Posted August 19, 2003 Eric, First of all, never open attachments of things you are not expecting from people you don't know. Even though it looks as though nothing happened, chances are it did. Remember, when you open an attachment or click on a file in email you are giving it permission to run on your computer and if it happens to say, oh, I dunno, DELETE EVERYTHING then you've a real problem. I would recommend updating your virus definitions if you have a virus blocker. If you don't you can go to antivirus.com and have HouseCall from Trend Micro check out your system for virus infestations for free. I've had a great deal of success from them. If these emails are being generated on a computer other than yours then there is little you can do to stop them other than set up mail filters. It could be that they are being generated on your own computer and dumped into email. It's hard to say. Best wishes! Let's line up the virus authors along a wall! Quote Link to comment Share on other sites More sharing options...
leezard Posted August 20, 2003 Share Posted August 20, 2003 Heres info on the virus, gimme a minute and I'll find out how to get rid of it. Disguised worm evades antivirus software From Marsha Walton CNN Saturday, August 2, 2003 Posted: 12:53 AM EDT (0453 GMT) Here's what users would see in the e-mail carrying the worm: Subject: your account <account info> Body: Hello there, I would like to inform you about important information regarding your email address. This email address will be expiring. Please read attachment for details. --- Best regards, Administrator Attachment: message.zip ATLANTA, Georgia (CNN) -- Computer experts have warned of a computer worm that takes advantage of a flaw in Microsoft's Internet Explorer browser. The latest problem is called "worm/MiMail.A," also known as W32.Mimail.A@mm. It's a mass-mailing Internet worm that started spreading late Friday afternoon, and according to Central Command, a computer security company, caught many computer systems administrators by surprise. "Most corporations have e-mail scanning programs that block the entry of a lot of potentially dangerous programs in incoming e-mails," said Steven Sundermeier of Central Command. But this worm disguises itself by arriving as a zip file, he said, which most scanning programs allow. A zip file is usually a method of condensing information so it can move faster over the Internet. If a user clicks on the attachment, the worm is launched and creates a mass-mailing of itself, which may clog mail servers or degrade network performance. Quote Link to comment Share on other sites More sharing options...
leezard Posted August 20, 2003 Share Posted August 20, 2003 (edited) Heres a link to the removal tool Removal tool Removal using the W32.Mimail.A@mm Removal Tool Symantec Security Response has created a tool to remove W32.Mimail.A@mm, which is the easiest way to remove this threat. Manual Removal As an alternative to using the removal tool, you can manually remove this threat. The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines. 1. Disable System Restore (Windows Me/XP). 2. Update the virus definitions. 3. Run a full system scan and delete all the files detected as W32.Mimail.A@mm. 4. Delete the value that was added to the registry. For specific details on each of these steps, read the following instructions. 1. Disabling System Restore (Windows Me/XP) If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer. Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations. Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat. For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles: * "How to disable or enable Windows Me System Restore" * "How to turn off or turn on Windows XP System Restore" For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article, "Antivirus Tools Cannot Clean Infected Files in the _Restore Folder," Article ID: Q263455. 2. Updating the virus definitions Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions: * Running LiveUpdate, which is the easiest way to obtain virus definitions: These virus definitions are posted to the LiveUpdate servers once each week (usually on Wednesdays), unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, refer to the Virus Definitions (LiveUpdate). * Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted on U.S. business days (Monday through Friday). You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to the Virus Definitions (Intelligent Updater). The Intelligent Updater virus definitions are available: Read "How to update virus definition files using the Intelligent Updater" for detailed instructions. 3. Scanning for and deleting the infected files 1. Start your Symantec antivirus program and make sure that it is configured to scan all the files. * For Norton AntiVirus consumer products: Read the document, "How to configure Norton AntiVirus to scan all files." * For Symantec AntiVirus Enterprise products: Read the document, "How to verify that a Symantec Corporate antivirus product is set to scan all files." 2. Run a full system scan. 3. If any files are detected as infected with W32.Mimail.A@mm, click Delete. 4. Deleting the value from the registry CAUTION: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified keys only. Read the document, "How to make a backup of the Windows registry," for instructions. 1. Click Start, and then click Run. (The Run dialog box appears.) 2. Type regedit Then click OK. (The Registry Editor opens.) 3. Navigate to the key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run 4. In the right pane, delete the value: "VideoDriver"="%Windir%\videodrv.exe" 5. Exit the Registry Editor. Edited August 20, 2003 by leezard Quote Link to comment Share on other sites More sharing options...
ejh Posted August 20, 2003 Author Share Posted August 20, 2003 No- that isn't it... It's this http://securityresponse.symantec.com/avcen...sobig.f@mm.html Mad!!! I don't know how to get rid of it though.. Quote Link to comment Share on other sites More sharing options...
leezard Posted August 20, 2003 Share Posted August 20, 2003 1. Disable System Restore (Windows Me/XP). 2. Update the virus definitions. 3. Do one of the following: * Windows 95/98/Me: Restart the computer in Safe mode. * Windows NT/2000/XP: End the Trojan process. 4. Run a full system scan and delete all the files detected as W32.Sobig.F@mm. 5. Delete the values that were added to the registry. For specific details on each of these steps, read the following instructions. 1. Disabling System Restore (Windows Me/XP) If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer. Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations. Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat. For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles: * "How to disable or enable Windows Me System Restore" * "How to turn off or turn on Windows XP System Restore" 2. Updating the virus definitions Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions: * Running LiveUpdate, which is the easiest way to obtain virus definitions: These virus definitions are posted to the LiveUpdate servers once each week (usually on Wednesdays), unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, refer to the Virus Definitions (LiveUpdate). * Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted on U.S. business days (Monday through Friday). You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to the Virus Definitions (Intelligent Updater). The Intelligent Updater virus definitions are available: Read "How to update virus definition files using the Intelligent Updater" for detailed instructions. 3. Restarting the computer in Safe mode or ending the Trojan process Windows 95/98/Me Restart the computer in Safe mode. All the Windows 32-bit operating systems, except for Windows NT, can be restarted in Safe mode. For instructions, read the document, "How to start the computer in Safe Mode." Windows NT/2000/XP To end the Trojan process: 1. Press Ctrl+Alt+Delete once. 2. Click Task Manager. 3. Click the Processes tab. 4. Double-click the Image Name column header to alphabetically sort the processes. 5. Scroll through the list and look for Winppr32.exe. 6. If you find the file, click it, and then click End Process. 7. Exit the Task Manager. 4. Scanning for and deleting the infected files 1. Start your Symantec antivirus program and make sure that it is configured to scan all the files. * For Norton AntiVirus consumer products: Read the document, "How to configure Norton AntiVirus to scan all files." * For Symantec AntiVirus Enterprise products: Read the document, "How to verify that a Symantec Corporate antivirus product is set to scan all files." 2. Run a full system scan. 3. If any files are detected as infected with W32.Sobig.F@mm, click Delete. 5. Deleting the values from the registry CAUTION: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified keys only. Read the document, "How to make a backup of the Windows registry," for instructions. 1. Click Start, and then click Run. (The Run dialog box appears.) 2. Type regedit Then click OK. (The Registry Editor opens.) 3. Navigate to the key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run 4. In the right pane, delete the value: "TrayX"="%Windir%\winppr32.exe /sinc" 5. Exit the Registry Editor. Quote Link to comment Share on other sites More sharing options...
ejh Posted August 20, 2003 Author Share Posted August 20, 2003 Thanks for all that work leezard- but I think you may be incorrect. The virus I have is this one--> http://securityresponse.symantec.com/avcen...sobig.f@mm.html Please help! I tried the thing on the site and it didn't help... I don't know what to do. That email address is printed on business cards. I REALLY appreciate your help. Thank you Quote Link to comment Share on other sites More sharing options...
leezard Posted August 20, 2003 Share Posted August 20, 2003 (edited) try this http://www.trendmicro.com/download/tsc.asp if you dont have a trend micro product you want to download the Trend Micro System Cleaner Package. Edited August 20, 2003 by leezard Quote Link to comment Share on other sites More sharing options...
leezard Posted August 20, 2003 Share Posted August 20, 2003 the problem is, this is a variant of another viruse, there is a sobig.a,b,c,d,e and now f. So, the fixes for earlier versions may not work on this current version. Quote Link to comment Share on other sites More sharing options...
ejh Posted August 20, 2003 Author Share Posted August 20, 2003 Leezard- the Trend Micro thing says that it found too many viruses and it can't do anything because there are so many... I don't know what to do from here. THANKS SO MUCH! Quote Link to comment Share on other sites More sharing options...
leezard Posted August 20, 2003 Share Posted August 20, 2003 I'll keep looking around, Its not like i have anything else to do at the moment Quote Link to comment Share on other sites More sharing options...
TCH-Rob Posted August 20, 2003 Share Posted August 20, 2003 Google it and you will find a number of online virus scanners. Quote Link to comment Share on other sites More sharing options...
leezard Posted August 20, 2003 Share Posted August 20, 2003 none of the google results have helped, thats where i have gotten all the fixes i already posted. Quote Link to comment Share on other sites More sharing options...
TCH-Andy Posted August 20, 2003 Share Posted August 20, 2003 Have you tried Sophos ? That has a removal tool Andy Quote Link to comment Share on other sites More sharing options...
TCH-JimE Posted August 20, 2003 Share Posted August 20, 2003 Hi, Intresting: If the date is September 10 2003 or later the worm stops working. 1) Unplug your computer from the net. 2) Turn your date to 30 September 2003. 3) Using a friends computer if you have one or reconnect ur current one, download the sophos removal tool. 4) Run the removal tool, double checking after it to make sure the required files are deleted and the registery is ok 5) Delete infected mail. This should be easy enough to work out Also buy yourself a virus checker, get zone alarm as a fire wall and maybe think about using a different email then microsoft Jim Quote Link to comment Share on other sites More sharing options...
boxturt Posted August 20, 2003 Share Posted August 20, 2003 Eric, out of curiosity I looked at your source code on the "contact" page and notice that you have the actual email addresses right in it. Just asking for trouble there. Very easy for the nasty email bots to come through and *bingo*! You're on a gazzzillion lists. There are a few ways to hide the addresses, one uses java script so it isn't always useful so I'll skip that one. I have had very good luck just disguising them by writing them out in all ascii. You can find a nifty text to ascii converter here Certainly not 100% foolproof but I honestly have had very little trouble with spam or viruses. (and yea Jim, Outlook gives me the creeps) Quote Link to comment Share on other sites More sharing options...
ejh Posted August 21, 2003 Author Share Posted August 21, 2003 None of that has worked... Quote Link to comment Share on other sites More sharing options...
TCH-JimE Posted August 21, 2003 Share Posted August 21, 2003 Hi, What windows version are you running? Jim Quote Link to comment Share on other sites More sharing options...
ejh Posted August 22, 2003 Author Share Posted August 22, 2003 I gave in and just paid $50 for Norton Antivirus... It's gone email works Hallejulah! THANKS EVERYONE! Rock Sign Rock Sign Rock Sign Quote Link to comment Share on other sites More sharing options...
Deverill Posted August 22, 2003 Share Posted August 22, 2003 Go to us.pandasoftware.com and follow the links down. They have some really good antivirus software and even a free sobig.f removal tool. Also google for "stinger.exe" as it has been updated for this latest variant also. Geez I just used "google" as a verb! I gotta go on a vacation for awhile! Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted August 22, 2003 Share Posted August 22, 2003 Hope you are using a firewall too! Quote Link to comment Share on other sites More sharing options...
greatfolios sysop Posted August 22, 2003 Share Posted August 22, 2003 I just used "google" as a verb! That's awesome! :Nerd: Mr. BIll Quote Link to comment Share on other sites More sharing options...
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