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Help With Ftp Connection Filezilla


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Hi, Below is the messages I am getting from Filezilla when attempting to connect to the server. Site and IP changed.


Can anyone offer some advice on what might be the problem. I am entering in "site.com, username, password and 2121" as the port. The correct IP resolves however no connection occurs. I am using the main account that is there by default in the ftp accounts page.


20:19:35 Status: Resolving IP-Address for site.com

20:19:35 Trace: ControlSocket.cpp(1057): CRealControlSocket::ContinueConnect(0p1531e38) m_pEngine=0p147e9c8 caller=0p152ebb0

20:19:35 Status: Connecting to 208.??.??.?:2121...

20:19:56 Error: Connection timed out

20:19:56 Trace: CFtpControlSocket::ResetOperation(2114)

20:19:56 Trace: CControlSocket::ResetOperation(2114)

20:19:56 Error: Could not connect to server

20:19:56 Status: Waiting to retry...

20:20:01 Status: Resolving IP-Address for site.com

20:20:01 Trace: ControlSocket.cpp(1057): CRealControlSocket::ContinueConnect(0p150d618) m_pEngine=0p147e9c8 caller=0p152ebb0

20:20:01 Status: Connecting to 208.??.??.?:2121...

20:20:22 Trace: CRealControlSocket::OnClose()

20:20:22 Trace: CFtpControlSocket::ResetOperation(66)

20:20:22 Trace: CControlSocket::ResetOperation(66)

20:20:22 Error: Could not connect to server


Thanks for your support. ;)

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I am always amazed at how the simple things give the most trouble. I had in previous attempts changed the port to 21 but had other things wrong. Now I forgot the port ;)


Thanks for your help. ;)


Please change the port to the default 21 from 2121 and check it out again. If the issue persists, kindly open a support ticket using the Help Desk link (given on the top menu and in my signature), we will check it out and get back to you.
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