sheryltoo Posted March 6, 2009 Share Posted March 6, 2009 I created a new subdomain so I could install a test smf site. I also created a new database and user name for this test site. In doing some testing on it today, I seemed to have wiped out the site so I decided to delete it and try again but I can't get rid of my original folder for the new subdomain. I tried deleting it using an FTP program and it looks like it was giving me a 550 error and said I didn't have permission to delete it. Do I have to change something in order to give myself permission to delete it? Sheryl Quote Link to comment Share on other sites More sharing options...
TCH-Thomas Posted March 6, 2009 Share Posted March 6, 2009 Not sure I understand what you did in what order, but if you create a subdomain, cpanel will create the folder for you and I believe removing the the subdomain first is the way to go and after that you can remove the folder. It sounds to me it´s time for a ticket with the help desk and they will sort it for you. Quote Link to comment Share on other sites More sharing options...
sheryltoo Posted March 6, 2009 Author Share Posted March 6, 2009 I'm not sure how I tried to originally delete everything but right now the only thing left is the subdomain's folder with a theme's folder inside. Everything else got deleted but fo some reason, I can't delete the rest of the folder or the folder itself. I'll send help desk a ticket. Sheryl Quote Link to comment Share on other sites More sharing options...
stevesh Posted March 6, 2009 Share Posted March 6, 2009 That happens a lot with themes and templates for blog or CMS software. Usually you can delete it from the CPanel File Manager. Quote Link to comment Share on other sites More sharing options...
sheryltoo Posted March 6, 2009 Author Share Posted March 6, 2009 Ok, thanks. Sheryl Quote Link to comment Share on other sites More sharing options...
Kalidas Shaun Posted May 27, 2013 Share Posted May 27, 2013 Hi I am new to cpanel. I am also having this problem. I cannot delete folder in subdomain (which have cms drupal). But i delete subdomain. Please someone help me. Thank you. Quote Link to comment Share on other sites More sharing options...
TCH-Thomas Posted May 27, 2013 Share Posted May 27, 2013 Welcome to the forum, Kalidas. Please submit a ticket with the helpdesk and they will fix it for you. Link in my signature. Quote Link to comment Share on other sites More sharing options...
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