Jump to content
Sign in to follow this  
cowrtehc

Account Login: Can This Be Changed?

Recommended Posts

I have a client who tells me that she can't ever remember her TCH login and password. She wants them changed. I see in the control panel it is possible to change the password for the account but I wonder if it's possible to change the account login as well.

Share this post


Link to post
Share on other sites

Welcome to the forum, cowrtehc. :)

 

Since I don´t know if you have a reseller package or a virtual package, I am not sure it can be changed but if you submit a ticket with the help desk, they will be able to tell you (link on top of page).

 

If you have a reseller package, you should be able to fix this through the WHM.

 

If you have a virtual package, a ticket is needed.

Share this post


Link to post
Share on other sites

Welcome, cowtehc! :)

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

Sign in to follow this  

×