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Account Login: Can This Be Changed?


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I have a client who tells me that she can't ever remember her TCH login and password. She wants them changed. I see in the control panel it is possible to change the password for the account but I wonder if it's possible to change the account login as well.

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Welcome to the forum, cowrtehc. :)

 

Since I don´t know if you have a reseller package or a virtual package, I am not sure it can be changed but if you submit a ticket with the help desk, they will be able to tell you (link on top of page).

 

If you have a reseller package, you should be able to fix this through the WHM.

 

If you have a virtual package, a ticket is needed.

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