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Short Version: I contacted tech support with my symptoms and they very quickly gave me a solution to avoid they symptoms. But, I'm still concerned about the actual problem that caused the symptoms in the first place and so I came here.

 

Long Version:I must have screwed up something last night.

 

What I did: installed Gallery via fantastico and customized it. In order to get around upload limits, I uploaded a php.ini file to the danzfamily.com/gallery directory. I also "looked" at some of my .htaccess files (I thought I only looked at them).

 

Symptoms: this morning, my website (danzfamily.com) was defaulting to index.htm rather than index.php. (I added "DirectoryIndex index.php" to my public_html folder and it fixed this one symptom.)

 

http://danzfamily.com/sqmail no longer pulls up my email.

 

http://danzfamily.com/cpanel, although cpanel pulls up fine, it now has some sort of redirect before it gets there that I'd never seen before

 

I don't know if I deleted a higher root .htaccess file or what I changed to cause the problem.

 

Tech Support gave me new links that I had not been using for cpanel and email

 

For cpanel ---> http://danzfamily.com:2082/

For e-mail ---> http://danzfamily.com:2095/

 

As for the latter I now use http://danzfamily.com:2095/3rdparty/squirrelmail/index.php to get directly to squirrel mail instead of just webmail.

 

Concern: These two new links fix the symptom, but the problem still exists and I'm concerned about other manifestations of the problem that I don't know about. Any one have any ideas about what the cause of all this was? Thanks!

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The redirect you are seeing is a new feature released last summer. This feataure is a proxy service for users that have the standard ports blocked. Once enabled it allows you to access your cPanel via port 80 using a subdomain(http://cpanel.danzfamily.com).

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I forgot to mention that this feature also provides subdomains for webmail, webdisk, and whm.

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The redirect you are seeing is a new feature released last summer. This feataure is a proxy service for users that have the starndard ports blocked. Once enabled it allows you to access your cPanel via port 80 using a subsomain(http://cpanel.danzfamily.com).

I actually found a post referring to that in my search to find a solution to my problem. However, it does not explain why all my symptoms suddenly appeard this morning after I messed around with stuff last night. Unless they just finally pushed the update to Felusia overnight and my installing Gallery was just a coincidence. Otherwise, this does not explain the source of my problem.

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Correction: too little sleep, I kept looking for the php.ini file I uploaded only to remember I decided against doing that and instead put the following into an .htaccess file in the Gallery directory which worked to get rid of the upload restrictions:

php_value post_max_size 10M

php_value upload_max_filesize 10M

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Unless they just finally pushed the update to Felusia overnight and my installing Gallery was just a coincidence.

Yep, that would be me updating felucia yesterday. The proxy service got added as part of the upgrade.

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Yep, that would be me updating felucia yesterday. The proxy service got added as part of the upgrade.

Holy coincidence Batman! Thanks for the info, now I won't worry about there being a bunch of other hidden problems that I haven't yet discovered.

 

TCH Rocks!

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I know this has been covered elsewhere, but it has been covered different ways under different circumstances that I'm not sure what now applies since I just got the server update.

 

For my non-secure SquirrelMail, I now use:

http://domain-name.com:2095/3rdparty/squirrelmail/index.php

 

What do I use for secure https SquirrelMail access (directly without going through webmail first)? Or can I not do that without my own SSL (?) certificate?

 

Thanks.

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https://example.net/sqmail works for me.

I tried that and I get the following error message:

 

Secure Connection Failed

 

danzfamily.com uses an invalid security certificate.

 

The certificate is only valid for the following names:

*.tchmachines.com , tchmachines.com

 

(Error code: ssl_error_bad_cert_domain)

 

* This could be a problem with the server's configuration, or it could be someone trying to impersonate the server.

 

* If you have connected to this server successfully in the past, the error may be temporary, and you can try again later.

 

Or you can add an exception…

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If you set it to allow that exception it should work, providing that you feel safe with using the shared SSL, which in my opinion would not be a problem.

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If you set it to allow that exception it should work, providing that you feel safe with using the shared SSL, which in my opinion would not be a problem.

I successfully allowed the exception but I get the following error message when I go to address:

404 Not Found

 

The server can not find the requested page:

 

danzfamily.com/sqmail (port 443)

 

Please forward this error screen to danzfamily.com's WebMaster.

Apache/1.3.41 Server at danzfamily.com Port 443

Edited by DWD

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Sorry, I forgot to say that the outgoing secure port needs to be set to 465 and secure incoming 995.

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Sorry, I forgot to say that the outgoing secure port needs to be set to 465 and secure incoming 995.

And...we just stepped outside my area of understanding. Where and how do I make these settings?

 

I'm really ignorant about everything "ports" related. Does some have a good reference source on the topic?

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Try it this way.

 

https://felucia.tchmachines.com/sqmail

 

Log in with your domain email address and password. Except that doesn't work either. Please open a ticket with the help desk.

I tried the link and got the following error message:

 

404 Not Found

 

The server can not find the requested page:

 

felucia.tchmachines.com/sqmail (port 443)

 

Please forward this error screen to felucia.tchmachines.com's WebMaster.

Apache/1.3.41 Server at felucia.tchmachines.com Port 443

I'll submit a help ticket and report back. Thanks.

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Try it this way.

 

https://felucia.tchmachines.com/sqmail

 

Log in with your domain email address and password. Except that doesn't work either. Please open a ticket with the help desk.

 

I submitted a ticket and the awesome TCH folks fixed it right up for me. All is working well, and for anyone who come across this later, here are the secure and insecure links for SquirrelMail:

 

E-mail (Secure)

https://felucia.tchmachines.com/sqmail/

 

E-mail (Insecure)

http://www.domain-name.ext/sqmail/

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I would like to chip in and recommend that you use the squirrelmail installation at http://felucia.tchmachines.com/webmail as the "/sqmail" installation is a cpanel independent one that we used to maintain so that clients can access webmail on the go, say while travelling and when port 2095 is blocked. Since cpanel is now supporting proxy domains, which routes port 2095 to port 80 (refer dick's post above) for webmail as well as other standard cpanel ports, we will be removing this particular installation as we progress.

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I would like to chip in and recommend that you use the squirrelmail installation at http://felucia.tchmachines.com/webmail as the "/sqmail" installation is a cpanel independent one that we used to maintain so that clients can access webmail on the go, say while travelling and when port 2095 is blocked. Since cpanel is now supporting proxy domains, which routes port 2095 to port 80 (refer dick's post above) for webmail as well as other standard cpanel ports, we will be removing this particular installation as we progress.

Grrrr...

 

Yes, I want to do the correct, official, recommended, approved, proper, not-a-work-around, way to access SquirrelMail both securely and insecurely (two links). Surprisingly, this is not a simple question.

 

1) Can I access Squirrelmail in the recommend manner which won't go away soon directly, without first going through WebMail and then Selecting SquirrelMail?

 

2) Does your comment refer to both links I posted in bold or only to the secure link?

 

3) I can't access WHM (WebHostManagement) to alter ports such as 465 and 995 and proxy settings because I don't have a reseller account, correct?

 

_____________________________

 

In other words, for evryone's benefit, what are the six official direct links that TCH customers should use to access Horde/SquirrelMail/RoundQube both securely and insecurely???

Edited by DWD

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