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In the frontpage section of cpanel, it should say if they are installed or not. If they are not you could try to install them and see if it works or ask the techs to do it or to see if anything else is wrong with your account.


Also, in the frontpage section it says:

Installing or uninstalling Frontpage Extensions will result in the loss of all ".htaccess" files in your web area. Any changes you have made to your ".htaccess" files will be lost. Any directories you have protected with WebProtect will become unprotected until you reprotect them.

So make sure you backup your any htaccess file first and reprotect any eventual protected directories after the install.

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