mike Posted December 12, 2008 Share Posted December 12, 2008 I have searched google until I am blue in the face. A regular smurf ! I have about a 2 year old gateway that the lady blew the hdrive in. installed new hdrive. re-installed all the original gateway op system ( xp home ) thought everything was fine and decided to shut down, pack up and deliver. every time I click on SHUT DOWN, it reboots. no viruses, no spyware, new, clean install. call me STUMPED !! ANY IDEAS TCH 'ERS?????? Quote Link to comment Share on other sites More sharing options...
mike Posted December 12, 2008 Author Share Posted December 12, 2008 (edited) OK One problem many folks on the web were finding was ROXIO. This gateway does not have ROXIO; but it had MUSIC MATCH. So I uninstalled MUSIC MATCH. xp shuts down just fine now. Internet search solutions will give you a ton of registry edits and other such "tips" ; but it looks to me like at least the above two music programs are culprits for sure. thanks Edited December 12, 2008 by mike Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted December 12, 2008 Share Posted December 12, 2008 Talking to yourself again I see. Glad you got it sorted out. Quote Link to comment Share on other sites More sharing options...
mike Posted December 12, 2008 Author Share Posted December 12, 2008 heh heh You know me, Bruce...... the ol' lone wolf chatterbox. Quote Link to comment Share on other sites More sharing options...
mike Posted December 12, 2008 Author Share Posted December 12, 2008 OK I TAKE IT BACK. Last nite it shut down perfectly 4 times. Today..........it's rebooting itself again. AAAAAAARRRRRRRGGGGG Quote Link to comment Share on other sites More sharing options...
Madmanmcp Posted December 13, 2008 Share Posted December 13, 2008 Today..........it's rebooting itself again. Did you run across this fix? h_tp://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/russel_02may13.mspx Quote Link to comment Share on other sites More sharing options...
mike Posted December 13, 2008 Author Share Posted December 13, 2008 thanks madman, I have done everything there but the bios check which I am going to do today when I get home. I have , however, long ago it seems, unchecked the automatic reboot and never have seen an error message when I tell it to shutdown. Quote Link to comment Share on other sites More sharing options...
mike Posted December 16, 2008 Author Share Posted December 16, 2008 problem update : still working Quote Link to comment Share on other sites More sharing options...
mike Posted December 17, 2008 Author Share Posted December 17, 2008 I found that somehow plug and play service was turned off. turned it on. shut down perfectly 5 or 6 times. now rebooting again on shutdown. aaaaaaarrrrrrghhhhh! Quote Link to comment Share on other sites More sharing options...
Madmanmcp Posted December 17, 2008 Share Posted December 17, 2008 Thanks for the update. Will store that tidbit in the if nothing else works, try this folder. Quote Link to comment Share on other sites More sharing options...
Madmanmcp Posted December 17, 2008 Share Posted December 17, 2008 Have you tried restarting from scratch? Wipe the HD and start over. Quote Link to comment Share on other sites More sharing options...
mike Posted December 17, 2008 Author Share Posted December 17, 2008 Have you tried restarting from scratch? Wipe the HD and start over. Yes, actually this is a new hdrive on which I re-installed her original gateway ( uggh ) software. Then installed service pack 3, then anti-virus and spyware. I DID get device manager to show me list again though. I may have to do another install. Quote Link to comment Share on other sites More sharing options...
mike Posted December 17, 2008 Author Share Posted December 17, 2008 Ok I did a complete format and re-install. Then gateway drivers. Then windows service pack 3 antivirus installed At first it STILL rebooted on shutdown. then I went to bios and disabled that "wake on" thing. So far I have had 6 successful shutdowns in a row hate to risk jumping the gun but......... Quote Link to comment Share on other sites More sharing options...
mike Posted December 19, 2008 Author Share Posted December 19, 2008 Ok, the "wake on" setting of the gateway board is why it kept rebooting. Problem solved. thanks madman and everyone Quote Link to comment Share on other sites More sharing options...
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