Samrc Posted December 28, 2007 Share Posted December 28, 2007 I posted on Microsoft's help forum in the area where they discuss windows updates. They sent me (and others) to the OUTLOOK forum area for help. But they don't know anything about the windows update. Hoping you folks have heard what to do... All was working on pc. Installed both of these updates 12/18/07. Update for Outlook Junk Email Filter 2003 (KB943591) Update for Outlook 2003 (KB943649) Since then I have had lockups, failing to open emails, can't read or reply, even my Adobe Acrobat Standard gives me an error that never appeared before the updates were applied: "There was an error while loading the plug-in 'SaveAsXML.api'. The data area passed to a system call is too small." I can avoid that error, but not being able to use my OUTLOOK for corporate emails is really getting in the way! Was told on a forum for ADOBE products that the Outlook needed to be repaired, then reinstall Acrobat. Easier said than done. Went into Control Panel and those two updates were NOT listed for Add and Remove. So. HOW can I get my OUTLOOK repaired? Have tried to run Detect and Repair on Outlook. Says it was successful but still can not open emails. I am running xp pro on office network. Have Office 2002 for Word/Excel/PP/Access but run Outlook 2003 to be compatible with server. Has NEVER been issue. I have lost so much time and effort struggling with this and I am going nuts! Please help. Quote Link to comment Share on other sites More sharing options...
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