KnowsAirplanes Posted December 4, 2007 Share Posted December 4, 2007 All I would like to take a moment to thank TCH for fine customer service. I had a problem with Horde, (first TCH related issue in 2 years). Opened a ticket, automated response within 30 seconds. Problem resolved with a personal response within 30 minutes. Thanks Alex Spaford and all. todd Quote Link to comment Share on other sites More sharing options...
TCH-Dick Posted December 4, 2007 Share Posted December 4, 2007 Hi Todd, Glad we got things working for you and thanks for the feedback. Quote Link to comment Share on other sites More sharing options...
Jeren Posted December 4, 2007 Share Posted December 4, 2007 Thats either fast customer support, or it finally proves that TCH employees have no lives and in fact eat and sleep next to the computers they work on Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted December 4, 2007 Share Posted December 4, 2007 Jeren, that would be true to both parts. Todd, glad they got you fixed up. Quote Link to comment Share on other sites More sharing options...
DWD Posted December 5, 2007 Share Posted December 5, 2007 You must have caught Alex on a lunch break...assuming he's human and takes breaks. He resolved...not responded...but resolved my support ticket in 3 minutes from time of submission!!! Quote Link to comment Share on other sites More sharing options...
MikeJ Posted December 5, 2007 Share Posted December 5, 2007 TCH employees have no lives and in fact eat and sleep next to the computers they work on What do you think we use for fryin' the eggs up? Quote Link to comment Share on other sites More sharing options...
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