Mail From Whitelisted Sender Filtered Out By Spamassassin

[Darcy]

Hi,

 

I have had some e-mails categorized as spam by SpamAssassin that were sent from a domain I have whitelisted in SpamAssassin. When I looked at one message's header, it seemed like the message was flagged as spam by SpamAssassin on the other end, the sender's side, and then SpamAssassin on my TCH account filtered it out as spam, even though it had a passing score on my end. Unless I am not reading this correctly?

 

X-Spam-Flag: YES

X-Spam-Status: Yes, hits=6.95 required=4.50 tests=HTML_MESSAGE=0.10,BAYES_95=2.59,VOWEL_TOCC_7=3.50,NO_RDNS2=0.01,OTHER=0.8

version=3.1

X-Spam-Level: ******

X-Spam-Checker-Version: SpamAssassin 3.1 (1.5) on mail2.njaccess.com

X-Spam-Status: No, score=-101.8

X-Spam-Score: -1017

X-Spam-Bar: ---------------------------------------------------

X-Spam-Flag: NO

 

Is anyone here familiar with this problem? Is there any solution on my end (short of turning off Spamassassin)?

 

Thanks very much!

[TCH-Bruce]

Sorry, don't have an answer but you may try deleting them from your white list and re-add them. If that doesn't work check with the help desk.