adorablepixels07 Posted October 15, 2007 Posted October 15, 2007 All day long my site has been loading very slow and i am wondering why? if this isnt the support board to ask this please move to the right place. thanks id appreciate a answer to why my site is loading very slow. Quote
Head Guru Posted October 16, 2007 Posted October 16, 2007 We are not mind readers and my ESP is not working like it should be. How about a domain name so we can actually look at the issue. Bill Quote
adorablepixels07 Posted October 16, 2007 Author Posted October 16, 2007 (edited) woppps my bad its www.cutiesexpressions.com sorry, its been doing this for the last few days and its not me that only sees it, ive had some of my friends tell me its loading slower then normal.... Edited October 16, 2007 by adorablepixels07 Quote
Head Guru Posted October 16, 2007 Posted October 16, 2007 Thanks for the update. Checking on the site now.... Quote
Head Guru Posted October 16, 2007 Posted October 16, 2007 Your site is loading really fast from my home adsl connection at this time. Is there any time that you notice this issue, as I can not notice any issues with the site right now. Quote
adorablepixels07 Posted October 16, 2007 Author Posted October 16, 2007 ive just tried it and it is loading slow on my end and i have dsl at 700 kbps upload and 5 kbps download Quote
Head Guru Posted October 16, 2007 Posted October 16, 2007 Can you please paste a complete traceroute from your computer to your site. Using windows you can do this from the command window. tracert cutiesexpressions.com Quote
adorablepixels07 Posted October 16, 2007 Author Posted October 16, 2007 how do i do that in windows command i run win xp Quote
Head Guru Posted October 16, 2007 Posted October 16, 2007 Start > Run > type cmd then tracert cutiesexpressions.com Quote
adorablepixels07 Posted October 16, 2007 Author Posted October 16, 2007 (edited) Start > Run > type cmd then tracert cutiesexpressions.com i sent u the info to ur private message box thanks Edited October 16, 2007 by adorablepixels07 Quote
Head Guru Posted October 16, 2007 Posted October 16, 2007 Got your traceroute. Looks like some major latency on the 3rd to last hop. I am off for the night, however I have asked TCH-Dick to contact our upstream to start working on this issue. He will keep you updated here. Bill Quote
adorablepixels07 Posted October 16, 2007 Author Posted October 16, 2007 thanks so that means its on ur end? Quote
TCH-Dick Posted October 16, 2007 Posted October 16, 2007 I have contacted our upstream provider and they are investigating this issue. Quote
adorablepixels07 Posted October 16, 2007 Author Posted October 16, 2007 thanks ...i just thought it was me but then i figure it prob wasnt so i figured id let yall know thanks for helping me on this i hope yall are able to fix it Quote
adorablepixels07 Posted October 17, 2007 Author Posted October 17, 2007 has anyone heard when my site will load like it susposed to? its still loading slow Quote
Head Guru Posted October 17, 2007 Posted October 17, 2007 We are still working with the upstream. This issue is out of our control as your route is congested along the path to our data center. At this point we have no updates. FWIW, your site is loading fast from my connection. Quote
adorablepixels07 Posted October 17, 2007 Author Posted October 17, 2007 okie sweety, im just curious why its loading slow on my end ...even 1 of my friends who gets high speed dsl is telling me its loading slow from her ends to..... i do hope the upstream can get it fix...it didnt start this till about a wk ago.... today i had my phone comp do a speed test on my line and its runinng pretty fast, i even had them pull up my site and they said its loads slow on there end.... Quote
Madmanmcp Posted October 17, 2007 Posted October 17, 2007 im just curious why its loading slow on my end ...even 1 of my friends who gets high speed dsl is telling me its loading slow from her ends to..... Traveling the Internet is like traveling the highway, there are many different roads you can take to reach a destination...and some may take longer because of construction For instance, you live in Atlanta and your data center is in Chicago and there is major construction between you and the data center. You have to drive around the construction which adds an hour to your trip. Now Bill lives in Michigan and has a straight shot to Chicago and has no delay since he doesn't have to drive thru the construction. The Internet is basically the same, the "path" the data takes to reach Bill or reach you is different and your path is having problems and has to go around it which slows it down. Your friend also has the problem because they live near you and take the same path as you do. Quote
adorablepixels07 Posted October 20, 2007 Author Posted October 20, 2007 i understand that but my prob has been diagnosed that its the upstream causing my site to load slow.....and stuff.....also how is this coming, this morning i got age not found and sodid a few of my friends..... its like it coming n going lol.... Quote
Madmanmcp Posted October 20, 2007 Posted October 20, 2007 i understand that but my prob has been diagnosed that its the upstream causing my site to load slow.....and stuff.....also how is this coming, this morning i got age not found and sodid a few of my friends..... its like it coming n going lol.... Your site loads just fine here, I am in Maryland. The Internet is not controlled by one person/company but a large collection of people and companies. TCH owns and controls the server your website is on and it owns the router which connects you to the "Internet". Another company is responsible for the connection and bandwidth that Bill uses for all of his clients and servers they use. "Upstream" refers to other companies beyond these that come between your computer and your website. If you look at the traceroute you ran for Bill earlier these other companies are the "hops" or different lines in the traceroute. Bill has no control over these, he can only complain to his Internet Provider and they in turn will complain to their "upstream" providers until they reach the one having problems. Sometimes this may take some time, if you are still having problems I suspect it a different occurrance and will need to be reported again. Do another traceroute and submit a ticket with this information. Quote
DWD Posted October 21, 2007 Posted October 21, 2007 FWIW...it takes 9 seconds to load from Tulsa, Oklahoma, which felt about average (also downloading some podcasts in the background). Quote
TCH-Andy Posted October 21, 2007 Posted October 21, 2007 The same here from the UK - the problem that's limiting it ( from a site perspective ) is having 45 images on there which need downloading. You would be better combining some of those into 1. Quote
vengavenga Posted October 21, 2007 Posted October 21, 2007 The same here from the UK - the problem that's limiting it ( from a site perspective ) is having 45 images on there which need downloading. You would be better combining some of those into 1. It's loading as quickly as I'd expect for a site with that many images for me here in Spain Ali. Quote
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