F-secure Unable To View Mozilla/firefox Files - Why?

[Mrs. Muddled]

I am curious. When I view the daily report my Shaw f-secure leaves for me after scanning my computer, there are at least 10 Mozilla Firefox files that f-secure cannot open.

 

Shaw will tell me that it's nothing to fret about - but this gathering of Firefox "closed" files is new and I would like to know why they can't be opened and examined by f-secure.

 

I can provide you with a list of the files if it would help with your reply. This is one of the 10 files in today's report. The dashes were put there by me to replace a number.

 

"Cannot open a file in archive C:\DOCUMENTS AND SETTINGS\OWNER\LOCAL SETTINGS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\ ------.DEFAULT\CACHE(9)\_CACHE_001)ER\LOCAL "

[TCH-Dick]

Is Firefox running when the F-secure scan occurs?

 

The file you referred to is one of several cache files for Firefox and they can not be accessed by another program while in use by Firefox.

[Mrs. Muddled]

Hi Dick!

 

No, nothing is running during the scan except Shaw Secure. It runs at dawn.

 

Having said that - there are no obvious programs running, but I just turn off the screen at night. Firefox is definitely not running. Anything that boots up and runs in the background is still running I suppose.

 

I find it curious that it has only recently started listing these cached files.

 

I use both Firefox and IE.

[TCH-Bruce]

Double check and make sure their isn't an instance of Firefox running that may have crashed. Use the Task Manager to check what programs are running.

[Mrs. Muddled]

Nope. Not running.

[Madmanmcp]

I just turn off the screen at night.

 

Have you tried the old fixall...reboot

[Mrs. Muddled]

oh ya ... that one even I know!