Jump to content

Server Id Not On Cpanel


Recommended Posts

Recently, my site was moved to the TCH-NOC. When I used to log in to Cpanel, the identity of the server would be displayed at the top, e.g. 43. Now that the server has been changed, I don't see any indication on Cpanel as to the name of the server. Is there somewhere else this information is available?

Link to comment
Share on other sites

  • 2 weeks later...
If you are unsure what server you are hosted you can check that at http://www.tchstatus.com/whatsmyserver.php

 

Hi Bruce -

The server# doesn't come up in any of my domain's cpanels either (reseller account with multiple domains), nor do any of my domains work when I try that link...they all come back with "The domain or IP you entered wasn't found in our list."

Link to comment
Share on other sites

Welcome to the forums AllisonN :)

 

Please follow tch-Carl's advice and open a help desk ticket. Thanks. :)

 

I tried that link again today and it worked...

 

I think it not working yesterday and the similarly-timed changes in my Fantastico were due to the Server 116 migration that took place yesterday. From reading http://www.totalchoicehosting.com/forums/i...showtopic=32319 also, I'm thinking the reason some of my files were MIA yesterday morning was due to the backup being what was transferred to the new server, so anything I did after my sites were backed up but before they were migrated was completely lost.

Link to comment
Share on other sites

If you open a ticket with the help desk they will be able to help you.

 

If the changes I did were after the backup was made that they moved over, I wouldn't be able to get those changes back anyway. Since it was only a small handful of things that I still had backed up on my computer, I just recreated them. But reading about the server migration it seems to explain a few things that happened all at the same time.

Link to comment
Share on other sites

The accounts on the server were moved. It may be possible to move content you updated after the backup was made that was trasnferred since the old server still exists for a couple of days after a server move if possible.

 

You should subscribe yourself to the forum for your server. Server moves are announced several days in advance of the move if at all possible to inform you to not make changes to your account in that time frame.

Link to comment
Share on other sites

You should subscribe yourself to the forum for your server. Server moves are announced several days in advance of the move if at all possible to inform you to not make changes to your account in that time frame.

 

Now that I know what server I'm on (Inysh), I have :)

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...