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TCH-Andy

Routing Issues At Tch Noc

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There are routing issues near our DC, which is affecting a significant number of people trying to access servers at the DC.

We are working on this with the upstream provider.

 

Updates to follow.

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The routing issue has been corrected now - if you are still having issues, please open a ticket at the help desk.

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The routing issue has been corrected now - if you are still having issues, please open a ticket at the help desk.

yes I am back up - thanks

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Thanks for getting it fixed. :) That was the longest (8 hours +) my site has been down in the 2+ years I've been with TCH.

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Well thank goodness it was not 100% down during the outage.

 

We got that little bugger fixed and another lesson learned at the new Tch Noc

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There still seems to be a problem with my site. I still have NO webpages. None. All 1700 are gone. Along with images, music, everything. And when you go to www.arkansasfamilies.net , you do not find a website. Only an "Index of" page. It was there a couple of months ago, but has now disappeared. ;)

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There still seems to be a problem with my site. I still have NO webpages. None. All 1700 are gone. Along with images, music, everything. And when you go to www.arkansasfamilies.net , you do not find a website. Only an "Index of" page. It was there a couple of months ago, but has now disappeared. ;)

 

 

Please submit a ticket as the server your site is hosted on was not affected by this issue.

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Are you able to tell us exactly what caused the routing issues?

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