Guest GuestDeeGuest Posted April 18, 2007 Share Posted April 18, 2007 I have tried and tried to contact the billing dept. for quite a while now during business hours and only get a machine every time. The recording says that calls are returned within 24 hours, which really isnt workable for most people who work (I cant sit by the phone 24/7 waiting). Being that I can't get ahold of anyone, I tried contacting the Sales Dept by way of instant messageing available on your site to see if they would have an answer to my questions. Again, no response. The message says that they're all busy assisting other customers too. When IS the billing dept available? I know that the recording says that "all of the reps are on the phone with other customers", but its very odd for there never to be reps available. Being that billing isnt available, is there any other way to reach someone by phone? Any help would be appreciated! Dee Quote Link to comment Share on other sites More sharing options...
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