abinidi Posted March 28, 2007 Share Posted March 28, 2007 I have a friend who I recommended join the TCH family. She did, and is trying to connect to her site via FTP. I'm trying to remember how this is set up on accounts initially. Do you have to create an FTP user, or is there one already created with your default cPanel username? (Its been a while since I opened a new account with TCH.... I can't remember how this part is set up on new accounts.) She says she is using her cPanel username and password for connecting to FTP, but she is getting username/password errors, using both FireFTP (Firefox extension) and the FTP Client built into Windows Explorer. Should I point her to the help desk? Thanks! Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted March 28, 2007 Share Posted March 28, 2007 It should be in the welcome email ftp host: IP or ftp.domain_name user: cpanel_name password: cpanel_password remote folder: public_html use Passive: checked if she can access cpanel ( to make sure of the right user/password ) maybe try core ftp as the windows ftp is hard to use. Quote Link to comment Share on other sites More sharing options...
abinidi Posted March 28, 2007 Author Share Posted March 28, 2007 Thanks, Don. I'll pass it on. Actually, I pointed her to this thread. Maybe she'll chime in so you can all say hello to her. Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted March 28, 2007 Share Posted March 28, 2007 You are welcome Quote Link to comment Share on other sites More sharing options...
Tassadar Posted March 30, 2007 Share Posted March 30, 2007 I had problems with FTP until I checked the "Passive" mode, after that, all my troubles were gone CC Quote Link to comment Share on other sites More sharing options...
abinidi Posted April 3, 2007 Author Share Posted April 3, 2007 My friend was able to resolve her problem. She changed her cPanel password, and then forgot she had changed it. Once she realized that, all the other problems were solved. Thanks for your input. Quote Link to comment Share on other sites More sharing options...
jayson Posted April 4, 2007 Share Posted April 4, 2007 Windows has an FTP program...Hmmm, that is news to me, where do I find that? It should be in the welcome email ftp host: IP or ftp.domain_name user: cpanel_name password: cpanel_password remote folder: public_html use Passive: checked if she can access cpanel ( to make sure of the right user/password ) maybe try core ftp as the windows ftp is hard to use. Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted April 4, 2007 Share Posted April 4, 2007 Windows FTP is a command line FTP program. You access it from a DOS command prompt. >ftp ftp.your-TCH-domain.ext What Paul is referring to is using Windows Explorer's address bar to enter the FTP address to open. I have not been able to get that to work. Quote Link to comment Share on other sites More sharing options...
jayson Posted April 4, 2007 Share Posted April 4, 2007 (edited) I just looked at and installed coreFTP lite, got to say I like it better then Filezilla, more configurable. I just got into my site with the windows FTP by doing it this way: ftp://username:password@example.com Hope this is of help bruce, in case you want to try it Edited April 4, 2007 by jayson Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted April 4, 2007 Share Posted April 4, 2007 You are correct jayson I use CuteFTP or FireFTP (Firefox extension) Quote Link to comment Share on other sites More sharing options...
jayson Posted April 4, 2007 Share Posted April 4, 2007 You know, I tried fireFTP and could not figure it out, maybe I will try it again Quote Link to comment Share on other sites More sharing options...
abinidi Posted April 4, 2007 Author Share Posted April 4, 2007 Using Windows Explorer you can also do the following (some people don't like this method as your username stays in the browser history): 1. Open Windows Explorer (Right-click Start and select "Explore"). 2. In the address bar enter: ftp://<username>@<yourdomain.ext> For example, if your FTP user is skywalker and your website is starwars.com, you would enter: ftp://skywalker@starwars.com 3. A Log on As dialog will appear. Enter your username and password. The explorer opens your FTP site. Optionally, you can do the following: 1. Open Windows Explorer (Right-click Start and select "Explore"). 2. In the address bar enter: ftp://<yourdomain.ext> For example, if your website is starwars.com, you would enter: ftp://starwars.com 3. An FTP file folder error will appear. Click Ok. 4. From the File menu, select "Login As". The Login As dialog will appear. Enter your FTP username and password. The explorer opens your FTP site. The third way is what Jayson said above. (Some people don't like doing this, because then their FTP username and password appear in the browser history): 1. Open Windows Explorer (Right-click Start and select "Explore"). 2. In the address bar enter: ftp://<username>:<password>@<yourdomain.ext> For example, if your FTP user is skywalker, that user's password is jediwarrior and your website is starwars.com, you would enter: ftp://skywalker:jediwarrior@starwars.com The explorer opens your FTP site. Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted April 4, 2007 Share Posted April 4, 2007 Yeah, thanks for the ways it can be used. Seems to me an FTP client is so much simpler. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.