BoxersRule Posted February 15, 2007 Posted February 15, 2007 I'm going to have IPB upgrade my 2.1.7 forum to 2.2.1 and I need to backup the database and important files. Even worse than not having a CLUE as to how to go about doing that, I have a freaking SLOW dialup connection so even if I did figure out how to backup anything, it would take days to download large files to my home 'puter. Once I figure out what files I need to backup, would it be possible to make duplicate files and store them on my server space via FTP and not download to my computer? If i can't do it that way, I guess I'll just close my eyes & hold my breath and hope the files aren't lost. Quote
TCH-Dick Posted February 15, 2007 Posted February 15, 2007 Just open a ticket and we will assist you. Ask the techs to make a backup of your forum directory and the associated database. Quote
BoxersRule Posted February 15, 2007 Author Posted February 15, 2007 THANK YOU!! I just submitted a ticket asking about the possiblity of retreiving files from the backup files that TCH does but will submit another ticket. I'm SO glad I chose TCH as a host! Quote
BoxersRule Posted February 16, 2007 Author Posted February 16, 2007 Once again, TCH provided help and sevices that were not part of the deal! From backing up my domain to holding my hand as I deleted the file after the upgrade was done. I imagine when the tech crew sees my name on the ticket they draw straws to see who loses and has to deal with me. ROFL! When I was looking for a host, I was looking at several but once I found TCH and this great support forum, my decision was made and for once, I made the right decision! Thanks again, TCH, for providing the incredible service you do and your commitment to your clients. Quote
TCH-Andy Posted February 16, 2007 Posted February 16, 2007 I'm glad it's all sorted Thanks for the kind words Quote
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