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Betty1

Ever Feel Totally Foolish...

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After you've submitted a help ticket?

 

I submitted one because my inbox on my mail account was showing a huge number of messages. I've tried for weeks to totally empty the folder, but I don't know what I was doing wrong. So I submitted a help ticket for it. And now hours after I have, I got it empty on my own.

 

I feel like I've just wasted the Tech Supports valuable time.

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Don't be concerned Betty, everyone has different levels of getting things done. Glad to see you actually work it out and know for the future and so will the techs. If they haven't replied to your ticket, just repost in it that you have fixed the problem and the ticket can be closed. They won't mind.

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