Jump to content

Recommended Posts

I'm trying to submit a Help Desk ticket to try to resolve my issues with my SQL tables keep getting corrupt.

 

However, it's not letting me login with the username and password that I use to access my CPanel. (yes I checked and double checked spelling and caps)

 

Am I missing something? Do I login another way?

 

Ok - well I did the reset password form and recieved a new password which works - but why isn't it the same as CPanel?

Link to post
Share on other sites

The help desk log-in info comes in the welcome e-mail you receive when you first join. I went immediately to the help desk log-in after getting my e-mail, and changed my help desk pw to match my c-panel log-in.

 

Hope this helps....

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...