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I'm trying to submit a Help Desk ticket to try to resolve my issues with my SQL tables keep getting corrupt.


However, it's not letting me login with the username and password that I use to access my CPanel. (yes I checked and double checked spelling and caps)


Am I missing something? Do I login another way?


Ok - well I did the reset password form and recieved a new password which works - but why isn't it the same as CPanel?

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The help desk log-in info comes in the welcome e-mail you receive when you first join. I went immediately to the help desk log-in after getting my e-mail, and changed my help desk pw to match my c-panel log-in.


Hope this helps....

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