Jump to content

Recommended Posts

Hey peeps, I have a "slight" problem. My website www.dnstorage.com is being hosted by y'all. However, I've lost my password to log into it. I also can't seem to login under my admin account. I don't recall what the secret question was. When I clicked the optioon to retrieve my password, I got a blank space & below it was a window to type my answer. Problem is that the question wasn't visible & thus was unable to answer it. Is there a way someone can reset it or something that can be done so I can log into it? I haven't been able to log in as admin for several days now. :-(

Link to post
Share on other sites
  • 8 years later...

I know this is an old post but I have the same problem. I'm always so good about writing down my passwords but some how or other I lost my cpanel password. I just restored my computer back to factory settings so I need to put in my password again for cpanel and I can't find it. I was going to submit a ticket, but they want my password but since I can't find it and I forgot what it was, I don't know how to submit a ticket.

I don't know what to do.

Link to post
Share on other sites

Thank you. I see I should have read that password line a little more carefully since they said the exact same thing you said. I guess I just panicked when I noticed they were asking for a password.

I've submitted a ticket so hopefully this will get straightened out. In the meantime, I had looked all over again for my password and I thought I found it only every time I typed it in I got a message saying invalid. Maybe I changed it and forgot to write down the new password.

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...