BoxersRule Posted October 11, 2006 Share Posted October 11, 2006 I was just SO proud of myself when I thought I had figured out my email. I know it did work because I posted way back on Aug. 8th and I had sent and received an email. I wondered why I hadn't been getting any emails but just figured that no one knew it so how could I get emails anyway?? Since I need to create some new email accounts (yeah, sure ), I got to investigating a bit more and discovered that I had 28 emails (some PMs from the board and bunches of test emails) that never were delivered via my ISP to mysite's account. I can send but apparently I can't receive emails on my Outlook Express. The outgoing mail server is 26 and the incoming is 110. If I remember correctly, at the same time I *thought* I had fixed the email account, I created the "fail@mysite.com" default email for spam. All of the 28 emails I finally found, were legit so at least the spam part is working! Can anyone help figure out what I've done or not done? Thanks! Quote Link to comment Share on other sites More sharing options...
TCH-Thomas Posted October 11, 2006 Share Posted October 11, 2006 I am a bit confused on what you have done but here goes... 1) Set up all email accounts you need in your cpanels email section. 2) See TCH help page on how to set up Outlook Express 3 If you do not want your email addresses set up in step 1 to receive spam (or atleast get a little bit less), In cpanels email section, click on "Default Address", then click on "Set Default Address" and enter :fail: (Note the two colons) then save it. Quote Link to comment Share on other sites More sharing options...
BoxersRule Posted October 11, 2006 Author Share Posted October 11, 2006 I am a bit confused on what you have done but here goes... You aren't the only one! 1) Set up all email accounts you need in your cpanels email section.I can't even get mine working. I have LOTS of questions about how to set up additional accounts... like how to fix it so the user can get emails via their Outlook.... or can they? But that is probably best saved for another post! 2) See TCH help page on how to set up Outlook Express I *think* I did that. I followed the slide show thingy. I just checked the link you gave me and checked everything again. 3 If you do not want your email addresses set up in step 1 to receive spam (or atleast get a little bit less), In cpanels email section, click on "Default Address", then click on "Set Default Address" and enter :fail: (Note the two colons) then save it. I think that part is working since I haven't gotten any spam in my account. I accessed my account through SquirrelMail and found the emails. I have 2 accounts.. the "main" one: myassignedTCHusername@mysite.com and the one I created for myself: admin.me@mysite.com I can send and receive from SquirrelMail and can send via my Outlook Express but can't receive through it. Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted October 11, 2006 Share Posted October 11, 2006 Remember the cpanel account name is cpanel_name others are name@your_domain Quote Link to comment Share on other sites More sharing options...
BoxersRule Posted October 11, 2006 Author Share Posted October 11, 2006 Remember the cpanel account name is cpanel_name That's the mixed up bunch of letters that I can't remember and have to look up everytime that was assigned to me when I signed up with TCH? LOL! Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted October 11, 2006 Share Posted October 11, 2006 Yep [cough] Anypassword [/cough] Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted October 11, 2006 Share Posted October 11, 2006 First of all you shouldn't be using your cPanel account name for email purposes. You would do better to create actual email address for your domain. Your cPanel email address is not yourcPanelname@yourTCHdomain.ext it is yourcPanelname@serverxx.tchmachines.com or something similar after the @-sign. Quote Link to comment Share on other sites More sharing options...
BoxersRule Posted October 11, 2006 Author Share Posted October 11, 2006 First of all you shouldn't be using your cPanel account name for email purposes. You would do better to create actual email address for your domain. Your cPanel email address is not yourcPanelname@yourTCHdomain.ext it is yourcPanelname@serverxx.tchmachines.com or something similar after the @-sign. I'm not using the cPanel account name for my email but it's there. Should I delete it? I did create a myname@mysite.com email which seems to work except I can't receive emails through my Outlook Express via my ISP. I can send though. I can send emails to me from other email accounts at the myname@mysite.com but they don't come through to my Outlook. I can see them in SquirrelMail. Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted October 11, 2006 Share Posted October 11, 2006 I'm not using the cPanel account name for my email but it's there. Should I delete it? No, you do not want to delete this account. This is where errors from the server will be sent normally. I have rarely heard of anyone being able to POP their email account from any of the TCH servers or any others for that matter as long as your email address and password is correct and you are popping mail.yourdomain.ext. Sending is another issue, many people have problems sending because they don't validate before sending. Quote Link to comment Share on other sites More sharing options...
BoxersRule Posted October 12, 2006 Author Share Posted October 12, 2006 I have rarely heard of anyone being able to POP their email account from any of the TCH servers or any others for that matter as long as your email address and password is correct and you are popping mail.yourdomain.ext. Well you lost me there! Does that mean I should be able to get and send myname@mysite.com emails from my Outlook Express via my ISP? The only thing I'm close to popping right now is my monitor. Sending is another issue, many people have problems sending because they don't validate before sending. How does one do that? In Outlook Express, I have the "My Server Requires Authentication" checked and under Settings, I have Logon Using: my_cPanel name and my cPanel password. Is that wrong? Quote Link to comment Share on other sites More sharing options...
BoxersRule Posted October 12, 2006 Author Share Posted October 12, 2006 THANK YOU, TCH-DON!! Don coached me through and it's working! YEEEHAAA! Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted October 12, 2006 Share Posted October 12, 2006 Well you lost me there! Does that mean I should be able to get and send myname@mysite.com emails from my Outlook Express via my ISP? The only thing I'm close to popping right now is my monitor. My apologies, that should have included a NOT able to POP an email account. How does one do that? In Outlook Express, I have the "My Server Requires Authentication" checked and under Settings, I have Logon Using: my_cPanel name and my cPanel password. Is that wrong? Not that is not how you authenticate, you use your email address and password, not your cPanelname. I see that you have it sorted out with Don't help. Good job. Quote Link to comment Share on other sites More sharing options...
BoxersRule Posted October 12, 2006 Author Share Posted October 12, 2006 Now that everyone knows how "challenged" I am, is there any possiblity that I can figure out how to add email accounts? ROFL!! I *may* have it figured out so let me run it by you guys.... 1. I've got to create an account for a new email: new.email@mysite.com and assign a password. 2. The person who has the account needs to configure their Outlook Express to receive emails (with Don's help, not mine! ) That seems way to simple........ Quote Link to comment Share on other sites More sharing options...
TCH-Thomas Posted October 12, 2006 Share Posted October 12, 2006 Glad it´s working. Well done Karen & Don. Quote Link to comment Share on other sites More sharing options...
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