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Bill is aware of the cpanel bug which is affecting some aspects of Squirrel Mail when accessing via cpanel.

 

If you want to discuss it directly with Bill I'd suggest in this case, you reopen your ticket, and ask for it to be escalated to management. That way it will be seen by Bill.

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Bill is aware of the cpanel bug which is affecting some aspects of Squirrel Mail when accessing via cpanel.

 

If you want to discuss it directly with Bill I'd suggest in this case, you reopen your ticket, and ask for it to be escalated to management. That way it will be seen by Bill.

 

Is there any other way to access Squirrel Mail other than through CPanel? I just discovered this problem today and submitted a help desk ticket before I came here. I used Horde to take care of mail that needed taking care of, but the way you phrased your reply implies that Squirrel works if accessed some other way. What way?

 

Best Regards,

Dan

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It has been failing accessing it that way as well, Thomas. I've had to open two tickets (and re-open one when it happened again) to get it fixed. Not sure what's going on exactly, but it has affected both my domains at different times.

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When might we expect a patch? I'm a reseller, and I've to some irated customers. Even though I advise everyone that webmail is for use in coffee houses only, most of them insist on using it as their primary cleint. And most prefer squirrelmail to horde.

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  • 2 weeks later...

I know this is a somewhat-old topic at this point. However I'm concerned that it still hasn't been addressed completely.

 

I can access my emails just fine through Horde, and that's fine for now. But, my other domain has an extensive group email list in which all the emails are saved in the squirrelmail address book.

 

Even accessing it through /sqmail doesn't give me access to that email list. Entering all 350+ addresses again is possible, but I would really and truly prefer not to. Is there any kind of idea when this will be fixed?

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  • 3 weeks later...

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