MellyBelly Posted August 12, 2006 Share Posted August 12, 2006 When I try to add a new subdomain to my domain it times out on me for some reason. If I click home and then back to subdomains in my control panel, the domain is there, but it is not viewable when I try typing the subdomain into my browser. It does the same thing if I try to delete the subdomain. It times out, but it is gone if I click out and then back in. I'm not sure why this is happening. I created two subdomains a few days ago with no problems and I could view the index page afterwards just find. Now it doesn't seem to be creating them. =/ It's kind of hard to install my photoblod when it says the page does not exist. lol Quote Link to comment Share on other sites More sharing options...
TCH-Rick Posted August 12, 2006 Share Posted August 12, 2006 Please submit a Help Desk ticket using the link at the top of this page and we can correct the problem. Quote Link to comment Share on other sites More sharing options...
MellyBelly Posted August 12, 2006 Author Share Posted August 12, 2006 Thank you! Quote Link to comment Share on other sites More sharing options...
TCH-Rick Posted August 12, 2006 Share Posted August 12, 2006 It should be corrected now. Reply back to the ticket if there are still any problems. Quote Link to comment Share on other sites More sharing options...
MellyBelly Posted August 12, 2006 Author Share Posted August 12, 2006 Wow. You guys work fast. For some reason the subdomain I wanted wouldn't work still, but I just named it something else and it created it just fine. It just wouldn't name it photos.artistic-array.org for some reason. Oh well. I got one created Thank you! Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted August 12, 2006 Share Posted August 12, 2006 If the folder photos exists before creating the subdomain I do not believe it will work. The subdomain function creates the folder. Quote Link to comment Share on other sites More sharing options...
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