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PHP-Nuke login problems


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A member of our web site just advise me he could not login to the site (he uses a Windows Browser ). When I attempted to do this. I too encountered the same problem. All attemps resulted in a redirect to the standard msg, " You are attempting to access a restricted area....." This was so whether I chose to login to Admin or as a Regular User. When I attempted to Register as a New User, the same redirect occured. I checked the nuke_config file for an inserted redirector but nothing was present. I checked all the known places, with exception of 'Your Account' where the contents was available only in script format and that is another language which I do not 'speak.' Thinking perhaps this was not a Hack to the site, I decided to Empty the Cache on the Firefox and re-try the Login. NO SUCCESS. I then decided to use the Safari Browers which is part of the G5 OS X system. BINGO. Success! I was able to login in both as a Registered User, and also as Admin.

Any Suggestions as to whether this might simply be a Script kiddie at work, or is it a Browser issue of some sort? IF the Latter, how do I reconcile that a Windows and a Firefox browser worked earlier today, but not recently. If the Former, where would that redirector be placed that creates this loop? BAFFLED !

Edited by namaste
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Namaste,

 

Can you tell us what site you are trying to access? And the software program you have loaded on the site? That should help us help you narrow it down.

 

Good luck!

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Oh. I'd also suggest that you are concerned that your site might be compromised, or if you are having problems accessing your cPanel (server administration) area, that you log a ticket with the help desk? A link to the help desk is at the top of this page.

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Namaste,

Can you tell us what site you are trying to access?

I will send that to you via PM.
And the software program you have loaded on the site? That should help us help you narrow it down.

Good luck!

 

Until a couple of weeks ago we were using PHPNuke 6.5 which was ug'ed to 7.8. Having tinkered around with the problem I now have, I believe it has to do with the Login Module (script) at the front/homepage. For your information, following the installation of 7.8, I now had the original( 25 modules +1 new that being IP BAN) in the admin.php page, plus below it there were an additional Admin. Modules section, 13 of which only News and User were new additions. The remaining 11 were repeats, BUT a number of the 'older' modules were now only partially operative, e.g. NU_Calendar, and such modules as Edit User & User Configuration, now presented me with a <Access Denied>. The New 'Users' modules was ok, just not as good in my view.

To the problem at the Front Page, the Security Block which had been present on the Login and required completion, was not not operational and all but missing. However, there were NO problems with logins -- needing only userid and pswd MINUS the Sec. Numbers. Today, when the login problem was presented to me, I noticed that the 'standard' login block was now present, with NO partial Security Block present.

Also, I noticed in attempting to sort through the problem, that when I created a new user or EVEN inserted a NEW admin 'person' at the database level, neither were being recognized when I attempted to login. So something from the relevant section of the MYsql database is not being 'connected' to the Login module.

A final comment to give you some of the picture/problem; While none of the 2 new admin users will operate, I can login to admin module via my regular userid/pswd. This is NOT browser related as I've tried both. From the admin module, I can click Your Account, presented with a 2nd/3rd level login window, and I can login as a Regular User from this position, OR click Discussion Forum and login at bottom from there. However, to access YOUR ACCOUNT from here I have to again login as a Reg. User. This works.

 

Phew...... Now the fix to this mess? And sorry for the brevity :thumbdown:

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I've never used PHP nuke. I can't be of any help to you in solving this problem. I'm sorry. Maybe one of our PHP nuke users will come along and offer some advice.

 

Have you tried the PHP nuke user forums?

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I would disable the IP BAN module and try it. But I am only guessing.

 

Bruce you need to help me here. If the only ban I have is on IPs beginning with 85. ( somewhere in Turkey, Ankara I think), how would that affect someone in a downtown office with an IP that definately does NOT begin with 85.? I checked the Raw Access Log as part of my attempt to discover what the problem was with this happening, and no 85.xx.x.xxx...... ! I believe my comment about the change in the login block from the slightly changed 6.5 upgraded to 7.8 and NOW today the Standard Login block minus ANY Security number block, has something to do with this. Why would it work yesterday (flawless) and now today the visable change in the Login Block, suggest to me that....

 

If I were to ban the IP Ban Module, where would I do this? It does not show up as part of the Module lsitings in Admin.php. Can this be done using FTP or cpanel?

 

I can't step into the same river twice but you chaps at TCH have an unusual ability to do just that so . . . . who am I to question your suggestion.

 

Make another nice day

Edited by namaste
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I think it could be that you deactivated the Your Account Module.

Log in to the admin panel and see if any there are any modules that are inactive that should be active. :P

 

I forgot to mention that you should also check the permissions on the Your Account Module.

Edited by slick
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I think it could be that you deactivated the Your Account Module.

Log in to the admin panel and see if any there are any modules that are inactive that should be active. ;) I forgot to mention that you should also check the permissions on the Your Account Module.

 

I'm going to remember your userid for future reference. You obviously have PHPNuke archiceture / structure totally incorporated into your 'database' -- wish I could say the same! The solution was just as you suggested! I must have changed the permission on the Your Account, to be visible ONLY to Registered Users, thinking that they would still be able to login at the Front Page, which of course was NOT possible. However, when I loggged in to admin.php, then clicked Your Account & did a login, as a Regular User it was OK. That made me think the problem was at the Front Page, but I was not understanding the structure of PHPNuke such that I could connect the permission on the Your Account Module as needing to be at the All Visitors level. After all everyone is a Visitor to the site until such time as they login to change that status. I had created a Catch 22 script ... no pun intended.

Thank you SO VERY MUCH for that solution, and 'making my day.'

You have a Great Day.

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