Telephone Verification

[Guest Dreike]

Hello!

 

I placed an order yesterday morning and am just waiting on the phone call to confirm I am the card holder.

 

Is there a particular time you guys usually call? I'm trying to be around the phone as much as possible but there are many instances throughout the day where I have to step out of the house and take care of some errands.

 

I'm just afraid of missing the call and prolonging the time before I can get started on the website.

 

 

Thanks for your time.

[TCH-Thomas]

As far as I know they will either try again or leave a message for you to return if you don´t answer.

[TCH-Tim]

Billing works regular business hours on Eastern Time. If they don't get you they'll leave a message.

[Guest Dreike]

No answering machine.

[MacGirl]

Do you have a cell phone? I used mine for the verification, because I was at work, in meetings, etc.

[Guest Guest]

Do you have a cell phone? I used mine for the verification, because I was at work, in meetings, etc.

 

Yeah, I wish I would have used that number instead of my home phone.

[TCH-Tim]

You can open a ticket with billing. Let us know the domain name, your name, and what phone number we should call. https://tchhelp.com

[Guest Dreike]

Cool. Will do.

 

Thanks!

[Guest Dreike]

It appears I need a cPanel Account in order to submit a ticket?

[TCH-Thomas]

Just enter N/A for username and password.

[Guest Dreike]

Thank you.