Guest Dreike Posted July 16, 2006 Posted July 16, 2006 Hello! I placed an order yesterday morning and am just waiting on the phone call to confirm I am the card holder. Is there a particular time you guys usually call? I'm trying to be around the phone as much as possible but there are many instances throughout the day where I have to step out of the house and take care of some errands. I'm just afraid of missing the call and prolonging the time before I can get started on the website. Thanks for your time. Quote
TCH-Thomas Posted July 16, 2006 Posted July 16, 2006 As far as I know they will either try again or leave a message for you to return if you don´t answer. Quote
TCH-Tim Posted July 16, 2006 Posted July 16, 2006 Billing works regular business hours on Eastern Time. If they don't get you they'll leave a message. Quote
MacGirl Posted July 16, 2006 Posted July 16, 2006 Do you have a cell phone? I used mine for the verification, because I was at work, in meetings, etc. Quote
Guest Guest Posted July 16, 2006 Posted July 16, 2006 Do you have a cell phone? I used mine for the verification, because I was at work, in meetings, etc. Yeah, I wish I would have used that number instead of my home phone. Quote
TCH-Tim Posted July 16, 2006 Posted July 16, 2006 You can open a ticket with billing. Let us know the domain name, your name, and what phone number we should call. https://tchhelp.com Quote
Guest Dreike Posted July 16, 2006 Posted July 16, 2006 It appears I need a cPanel Account in order to submit a ticket? Quote
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