Guest Dreike Posted July 16, 2006 Share Posted July 16, 2006 Hello! I placed an order yesterday morning and am just waiting on the phone call to confirm I am the card holder. Is there a particular time you guys usually call? I'm trying to be around the phone as much as possible but there are many instances throughout the day where I have to step out of the house and take care of some errands. I'm just afraid of missing the call and prolonging the time before I can get started on the website. Thanks for your time. Quote Link to comment Share on other sites More sharing options...
TCH-Thomas Posted July 16, 2006 Share Posted July 16, 2006 As far as I know they will either try again or leave a message for you to return if you don´t answer. Quote Link to comment Share on other sites More sharing options...
TCH-Tim Posted July 16, 2006 Share Posted July 16, 2006 Billing works regular business hours on Eastern Time. If they don't get you they'll leave a message. Quote Link to comment Share on other sites More sharing options...
Guest Dreike Posted July 16, 2006 Share Posted July 16, 2006 No answering machine. Quote Link to comment Share on other sites More sharing options...
MacGirl Posted July 16, 2006 Share Posted July 16, 2006 Do you have a cell phone? I used mine for the verification, because I was at work, in meetings, etc. Quote Link to comment Share on other sites More sharing options...
Guest Guest Posted July 16, 2006 Share Posted July 16, 2006 Do you have a cell phone? I used mine for the verification, because I was at work, in meetings, etc. Yeah, I wish I would have used that number instead of my home phone. Quote Link to comment Share on other sites More sharing options...
TCH-Tim Posted July 16, 2006 Share Posted July 16, 2006 You can open a ticket with billing. Let us know the domain name, your name, and what phone number we should call. https://tchhelp.com Quote Link to comment Share on other sites More sharing options...
Guest Dreike Posted July 16, 2006 Share Posted July 16, 2006 Cool. Will do. Thanks! Quote Link to comment Share on other sites More sharing options...
Guest Dreike Posted July 16, 2006 Share Posted July 16, 2006 It appears I need a cPanel Account in order to submit a ticket? Quote Link to comment Share on other sites More sharing options...
TCH-Thomas Posted July 16, 2006 Share Posted July 16, 2006 Just enter N/A for username and password. Quote Link to comment Share on other sites More sharing options...
Guest Dreike Posted July 16, 2006 Share Posted July 16, 2006 Thank you. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.