Jump to content

Help.. Where Do I Look

Recommended Posts

First off.. I am glad I found you all... After reading the fourms its seems that everyone here knows what you are doing, unlike me :clapping: Okay here is the story. I have been using Trellix since 97, changed over to cute (didn't we all?) and have never had a problem. I know (gets my best Sgt. Schultz voice) nothing about code, programming etc so this was a great program for me.


But then the unthinkable....CRASH! Now I have been dilligent on backing up my websites, but never thought of backing up the old program. I went to the globalscape site and figured I'd just redownload the program right? Okay got the new V5, opened my backup site, saved it as V5, but I am still on a trial version.

Where do I look for my serial number in my system (like I said, don't know alot, just enough to get into trouble)


Any and all advice would be great... btw Bob here...Samantha is one of my cats, hence the user name and my site samanthakitty.com...


Thanks! (Waves from sunny Florida) Bob

Link to comment
Share on other sites

Welcome to the forums Bob ;)


Did you purchase the beta version of version 5?

If so the same serial number will work.


No I was running V4 and after the computer crashed I just downloaded it again. I didn't stop and think about a difference between v4 and 5, and never had the beta version. Have left a voicemail at globalscape with no response as of yet. Even whined to them a bit since I did live in San Antonio fo 12 years, so played the help the local (okay former local) out.


Will keep you posted.


Btw- Thanks for the great welcome... rest assured that I will pick your brians on how to improve my site construction and such... Maybe even try the idiots version of flash if there is one! :clapping:



Link to comment
Share on other sites

Welcome to the forum! tch_welsign.gif


Easily resolution for this would have been to go to this support page for CuteSITE Builder.

On the right side are replacement downloads for versions 3, 4 and 5.

Redownload version 4 then scroll down that same page to find a link to recover a serial number!


Each version, each license has a separate serial number so your serial number for version 4 would not work on version 5.


If you have not done much editing in the version 5 file, you could drop back to version 4 using the last working version of the CSB 4 tlx file. Uninstall v5 and put in v4 instead.


You get a few nice things with the last version so why not just buy the upgrade while it is still available?


GlobalSCAPE also has a very good CSB specific forum to assist with many other CSB users too. Check it out when you get the chance. :)

Link to comment
Share on other sites

  • 2 weeks later...

Thanks everyone!!


I got V5 removed, and reloaded V4, but in true to me form procrastinated too long so I am just sticking with V4 since now I can't purchase V5 (hopefully TPTB) will get new agreements and then I'll update again then.

I am going to go cruise the forums and look for more info to make my 'lil place on the web better, but let me ask here too, is there an idiot proof flash animator that works with (and as easily) as Cute that I can use?


And yes... I had to recreate everything I had done with V5, but didn't take too long :D


Thanks again for the input!

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...