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Installing 3rd Party Shopping Cart-help


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I'm not sure why it won't extract, but I tried it and it won't extract. I've extracted files before, and this time it won't work.

 

The cart is CKgold. i contacted them about the extraction problem and they said I need to save it to the desktop and FTP the files. This is just the trial version. Wonder if that has something to do with it.

 

I use Firefox as my browser now. I'll try their FTP software.

 

Sandra

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That message occurs when a zip file is not recognized on the server. I've seen this message myself before. When I do, I extract the archive on my PC and then Zip it back up using WinZip and upload it to the server. I've never had a problem doing it this way.

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I generally extract to a folder of the same name I want to use on the server

then make my edits and zip up the folder.

Upload to public_html and extract so the folder structure is kept intact.

 

The desktop is a folder in windows and not a safe place to keep files. :)

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