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A Decent Helpdesk Package


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Hi folks.

 

With the recent installation of Fantastico on hosting accounts, there are several help desk open source packages available.

 

Out of this lot, what's the best? I don't have complex requirements. I host several of my friends' blogs and from time to time, someone will bug me about some WordPress issue, or an email problem, etc. Instead of using email and messenger, I thought I would consolidate it all in one place.

 

What do you recommend? I tried OSTicket, but it was getting painful (it wouldn't send the text of the ticket by mail, and it just wouldn't let me stay logged in.)

 

Thanks.

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