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12+ And Still Waiting


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I submitted an order (100-4214-6185 is PayPal item number) and paid within minutes. It is now 12.5 hours since I got the invoice and I haven't heard anything else. Based on a review of the Pre-Sales area, it seems this would be an unusual case.


I also recently replied to the invoice asking for help, but have no idea if the billing folks will respond to such queries. In particular, I haven't heard back from them, yet (though it hasn't bee very long).


Thought I would try this, too.


Any idea where or why my order is stuck? Any idea how to get it unstuck?



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Mitch (cerealkeeler) just checked on your account and it IS active. It appears the email address that you used with your hosting order is one using your hosted domain....this can and has caused problems...


Please PM me a different email address to which we can resend your welcome email. (click the PM button under this post to send Private Message)


Thanks and Welcome, Home!

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