Jump to content

Question About Help Desk Ticket Key

Recommended Posts

So I've been having trouble accessing my websites or email accounts for three days and have finally opened a Help Desk Ticket. However, the default email address associated with the hosting account that I used to open the Help Desk Ticket is also hosted here at TCH and is also unreachable. I cannot get into CPanel to change my contact address (learned my lesson there :) ), nor can I access my current email account to get the Help Desk Ticket Key needed to see any responses to my Help Desk Ticket. So I seem to be stuck in a vicious little circle here. Can anybody point me to a place where I can get the Ticket Key so I can try to get the rest of these issues resolved?


Thanks in advance.

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...