D. J. Posted December 1, 2005 Share Posted December 1, 2005 This seems the place for this, and I couldn't get an answer at the help desk, so here goes. I bought a second domain the other day and I'm putting a new site together. I already have a site here at TCH in a "silver" hosting account that takes up very little room. Basically, I have all this excess space sitting there doing nothing. The new site, as a finished product, will likely be pretty big and, when you add mail into the equation, will require more room than a starter account would comfortably hold. So I was thinking of moving my existing site to a starter account. That would free up the larger account space for the new site. The problem is, the new hosting account would probably be on a different server, and I don't want to lose all my stored mail at the current site. Is it possible to move an account's entire mail folder from one server to another? Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted December 1, 2005 Share Posted December 1, 2005 You need to open a ticket with the help desk. They can help you out. Quote Link to comment Share on other sites More sharing options...
TCH-Rob Posted December 1, 2005 Share Posted December 1, 2005 Yep, If you open a ticket and paste the exact question you posted above in it they should be able to do that. Quote Link to comment Share on other sites More sharing options...
D. J. Posted December 1, 2005 Author Share Posted December 1, 2005 (edited) Yep, If you open a ticket and paste the exact question you posted above in it they should be able to do that. Well, that's what I thought too. But, as stated, I did open a ticket. I did ask the same question: Is it possible to move the entire mail folder to another server? Why I ask is, I've purchased a second domain and am designing a site for it. I currently have a Silver hosting account with a large amount of unused space. The new site will be quite sizeable when it's done. I was thinking perhaps the best course would be to buy a smaller starter hosting package and move my existing site to there - leaving the larger hosting package free for the new, bigger site. But, I wouldn't want to lose my stored mail. Here's the answer I got: Please be advised that if you need to change the account to a new server. Then all the email accounts also needs to be moved to the new server. Correct in the main. In fact I already knew this, but that wasn't what I asked. I didn't want to call for a manager and possuibly get someone in trouble just because English isn't their native tongue. So I came here instead. Thanks anyway. Edited December 1, 2005 by D. J. Quote Link to comment Share on other sites More sharing options...
TCH-Dick Posted December 1, 2005 Share Posted December 1, 2005 If you switch the account to another server then we can transfer the site over including email. I would just downgrade the current account to a starter plan and purchase a silver acount for the new domain. Then there is no need to transer the site/files. Quote Link to comment Share on other sites More sharing options...
D. J. Posted December 2, 2005 Author Share Posted December 2, 2005 Thanks Dick, I started wondering tonight about leaving the site where it is and downgrading the account. Quote Link to comment Share on other sites More sharing options...
Deverill Posted December 2, 2005 Share Posted December 2, 2005 I didn't want to call for a manager and possuibly get someone in trouble just because English isn't their native tongue. That's an assumption that may not be true. We live in a very diverse world here and with all the made up names you can never tell who's native-English speaking. If your second language is sign language, are you still called bilingual? Quote Link to comment Share on other sites More sharing options...
D. J. Posted December 3, 2005 Author Share Posted December 3, 2005 That's an assumption that may not be true. We live in a very diverse world here and with all the made up names you can never tell who's native-English speaking. If your second language is sign language, are you still called bilingual? With all due respect, Jim, if you knew the entire sequence of of my discussions with the tech in question, you might understand that my assumption was a pretty valid one. I have no problem with English being a second language for someone... my grandparents, among others in my family, were immigrants after all. When I need a question answered, however, and realize that the person on the other end obviously isn't "getting" the gist of my question - and responding with guidebook answers - I take other avenues. My motives in not clicking the "call a manager" link were, I assure you, benign. Oh, and, being someone familiar with Amslan, yes, I do consider myself bilingual. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.