roadtoretire Posted May 29, 2003 Share Posted May 29, 2003 I just set-up my laptop with the same info I use on my desktop and when I try to send I am getting a TCP/IP error? If the sending and receiving info in the email reader is all OK...why am I having this trouble? My desktop uses cable and my laptop is a modem. Anyone have clues why I can receive but not send when all the info matches the 2 systems (except the connection)??? Quote Link to comment Share on other sites More sharing options...
TCH-Rick Posted May 29, 2003 Share Posted May 29, 2003 What program are you using for email? Also, be sure that authentication is turned on. There is more information on the TCH Help Pages. Quote Link to comment Share on other sites More sharing options...
TCH-JimE Posted May 30, 2003 Share Posted May 30, 2003 Hi, Reinstall networking and the email package your using. Also make sure no firewalls are in place Jim Quote Link to comment Share on other sites More sharing options...
stevevan Posted May 30, 2003 Share Posted May 30, 2003 Are you by chance using MS Outlook? I have Outlook v6 on my laptop and v5 on my desktop and have the same problem. I simply use my dial-up ISP on the laptop for outgoing mail. I know it's not what you want (nor do I) but it's a work-around that works. Quote Link to comment Share on other sites More sharing options...
KevinW Posted May 30, 2003 Share Posted May 30, 2003 Here's hopefully an easier solution --- since the problem is with sending email out: 1) If using TCH's mail server to send mail out, make sure you have enabled the option to require MTP outbound authentication on your email client on your PC -or- 2) Rather than using TCH's mail server to send mail out, use your ISP's SMTP Server. In fact, this is the preferred method! For example, if your web site on TCH is www.mysite.com, you would generally list mail.mysite.com for both incoming and outgoing in your Outlook/outllok Express setup. In my case, my ISP is Verizon, so i set my incoming as mail.mysite.com but set my outgoing to outgoing.verizon.com -kw Quote Link to comment Share on other sites More sharing options...
roadtoretire Posted June 2, 2003 Author Share Posted June 2, 2003 Use Pegasus on both my desktop and laptop. They both are identical and yet I cannot send using my laptop? I've *always* been able to send using my domain and POP3 is an absolute necessaity when I get a host. I just got back in town and now I'm also getting errors on another domain. Won't let me receive or send? Quote Link to comment Share on other sites More sharing options...
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