amansker Posted October 23, 2005 Share Posted October 23, 2005 (edited) I previously installed an earlier version of DADA with no problem. Now I'm installing on a different site, but the same reseller account. For some reason the file is not found. All permissions are temp set to 755 for testing. http://www.domain.com/cgi-bin/dada/mail.cgi any clues? Internal Server ErrorThe server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, webmaster@*****.com and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. -------------------------------------------------------------------------------- Apache/1.3.33 Server at www.*****.com Port 80 Edited October 23, 2005 by amansker Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted October 23, 2005 Share Posted October 23, 2005 Did you upload the script in ASCII mode? Have you checked the error log on your site for the actual error? Quote Link to comment Share on other sites More sharing options...
amansker Posted October 24, 2005 Author Share Posted October 24, 2005 Yes on ASCII, No time to look at log yet - I'm getting pulled in a different direction. Will get back to this ASAP. Thanks for the quick response. Quote Link to comment Share on other sites More sharing options...
amansker Posted October 25, 2005 Author Share Posted October 25, 2005 Problem Solved I installed the files under public_html/ and the mail.cgi file at cgi-bin/. As it turns out, the entire file structure belongs in cgi-bin/. I still don't see that anywhere in the instructions. I just made an assumption that was not true. Thanks for the help. Quote Link to comment Share on other sites More sharing options...
TCH-Thomas Posted October 25, 2005 Share Posted October 25, 2005 Glad it´s working. As for the structure issue. If I understand you correctly (which I am not sure I do so I better ask), the #4 in the instructions says Upload the mail.cgi script and the DADA directory from the distribution that you downloaded into this newly created directory (dada) that's in your cgi-bin. Is that what the problem was? Quote Link to comment Share on other sites More sharing options...
amansker Posted October 25, 2005 Author Share Posted October 25, 2005 Glad it´s working. As for the structure issue. If I understand you correctly (which I am not sure I do so I better ask), the #4 in the instructions says Is that what the problem was? Are you suggesting that I read the instructions??!!! Yes, that is it. Unfortunately, I was not focused very well and probably read that line 5X without really "reading" it - or more accurately "quickly scanning". I did a previous install 5 months ago - the correct way - and only remembered just how fast & easy it was. In fact, looking at that install is how I found my mistake. Thanks again. Quote Link to comment Share on other sites More sharing options...
TCH-Thomas Posted October 25, 2005 Share Posted October 25, 2005 We all read them too quickly sometimes. Just wanted to be sure I understood the problem/solution. Quote Link to comment Share on other sites More sharing options...
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