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Awstats Not Updating Since 08/21


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Just to add my 2 cents worth.

 

I just checked my AWstats and they hadnt automatically updated since Aug 22. Did a manual update and the stats were all there.

 

Seems to be an auto-updating prob.

 

Wayne

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Once again, the stats program is scheduled to run each evening. If the load happens to be high on the server when the logs are supposed to be run they will be skipped so it doesn't bring the server down. It should pick back up the next evening.

 

If it fails to update for several days please open a ticket with the help desk and they will get it going again.

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Did you get a confirmation that the ticket was submitted? The help desk is quick to respond and you should have had an answer by now.

 

Check the status of the ticket by clicking the link in the confirmation email that it was submitted or check the status by logging into the help desk.

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