blank_lou Posted June 26, 2005 Share Posted June 26, 2005 Hello, I setup a subdomain in the cpanel and since it was so long since I logged in to my ftp client I reset my password. When I recieved the e-mail I changed the login password for cpanel and that works but now I cannot login to my FTP account using WS_FTP_PRO even though I used the new password. The old one doesn't work either. Thanks, Blank_Lou Quote Link to comment Share on other sites More sharing options...
stevevan Posted June 26, 2005 Share Posted June 26, 2005 Open up a help desk ticket (link above). For the password, put "unknown", and fully explain the situation in the message box. They'll hook you right up. Quote Link to comment Share on other sites More sharing options...
blank_lou Posted June 26, 2005 Author Share Posted June 26, 2005 Open up a help desk ticket (link above). For the password, put "unknown", and fully explain the situation in the message box. They'll hook you right up. <{POST_SNAPBACK}> Thanks, I sent in a ticket. Hopefuly it will get resolved soon. Quote Link to comment Share on other sites More sharing options...
blank_lou Posted June 26, 2005 Author Share Posted June 26, 2005 I figured it out. There was an option at the top for selecting FTP over SSL (implicit) which worked when I tried that. Don't know why I had to select it as I had just logged in before the password change without making that selection. Quote Link to comment Share on other sites More sharing options...
TweezerMan Posted June 26, 2005 Share Posted June 26, 2005 Topic moved for organization. Quote Link to comment Share on other sites More sharing options...
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