edemars Posted April 15, 2005 Share Posted April 15, 2005 Dear TCH, I recently reformatted my hard drive and one of the emails I didn't backup was a Welcome message to one of my accounts that I have with you. I attempted to get the information from a co-webmaster of mine, but he didn't save any of the usernames or passwords. When he logs in, he set it so the passwords were already saved so he just needed to click the OK button. I have my cPanel name and domain name but cannot remember the password for the life of me. Therefore, I cannot "Submit a Ticket" like I typically should in this instance. Is there a Support person I can talk to in private to get my Welcome message resent to me? Much thanks, Eric DeMars Quote Link to comment Share on other sites More sharing options...
TCH-Rick Posted April 15, 2005 Share Posted April 15, 2005 Please submit a Help Desk ticket using the link at the top of this page. For the requested fields just put 'unknown' if you are not sure of the answer. In the ticket, include your zip code, phone number, and last four digits of the credit card used to order as a security measure. Quote Link to comment Share on other sites More sharing options...
edemars Posted April 15, 2005 Author Share Posted April 15, 2005 Please submit a Help Desk ticket using the link at the top of this page. For the requested fields just put 'unknown' if you are not sure of the answer. In the ticket, include your zip code, phone number, and last four digits of the credit card used to order as a security measure. <{POST_SNAPBACK}> Rick, Thanks for the help. Ticket submitted. Sincerely, Eric DeMars Quote Link to comment Share on other sites More sharing options...
TweezerMan Posted April 15, 2005 Share Posted April 15, 2005 Welcome to the forums, Eric! Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted April 15, 2005 Share Posted April 15, 2005 Welcome to the Family Eric and your new home! We really are like family here. So if you need anything, just ask your new family! We love to help Quote Link to comment Share on other sites More sharing options...
stevevan Posted April 16, 2005 Share Posted April 16, 2005 Welcome to the forums! Hope you were able to get your issues resolved. Quote Link to comment Share on other sites More sharing options...
TCH-Thomas Posted April 16, 2005 Share Posted April 16, 2005 Welcome to the forum, Eric. Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted April 17, 2005 Share Posted April 17, 2005 Welcome to the family and forums Eric Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.