Guest Steve Posted April 23, 2003 Posted April 23, 2003 I signed up for a reseller account yesterday. I am switching from FeaturePrice but they are also the ones that host my email. I have noticed today that my email has been having problems as well, with a write error or disk full. I'm sure my account info email was sent but good chance that I'm not going to get it. What can I do? The site name used is onsiteconsultants.com and I can be contacted through Yahoo using TheWildTing101 Quote
tastewar Posted April 23, 2003 Posted April 23, 2003 You're sure that's TheWildTing101 and not TheWildThing101? Just curious and wanting to be sure you get what you need... Quote
Guest Steve Posted April 23, 2003 Posted April 23, 2003 Yes, it's the TheWildTing101, as Ting is my last name. It's a play on words. As of now, still waiting. I've been receiving intermitent emails, but nothing new from TCH yet. I've tried the messenger programs but it appears they are off line right now. Quote
Steve Posted April 23, 2003 Posted April 23, 2003 Still haven't received any email as of yet. I'm thinking that FP is filtering out my email. I've tried calling the "emergency" number but it's been busy. I've been sitting here at my computer for the past 5 hours or so, anticipating when I can get moving. I've also sent emails to sales and billing and have had no response. I chatted again with Mitch and he said that you guys are very busy so I understand. If possible, maybe send email to another address or contact me through Yahoo. TheWildTing101 Steve Quote
Steve Posted April 23, 2003 Posted April 23, 2003 Still waiting. Haven't received anything as of yet through my regular email or a response from billing or sales. This is frustrating but I will be patient. Quote
Guest Guest Posted April 24, 2003 Posted April 24, 2003 when you signed up did you use an e-mail address for the domain you are transferring? I did that when i signed up and never got the e-mail. you have to use a different e-mail addy that one that is from the domain you are transferring Quote
TCH-Sales Posted April 24, 2003 Posted April 24, 2003 The new accounts are being processed as quickly as possible, you just have to wait right now and have faith we're doing all that we can to get yours and many MANY other accounts set up and going! Don't worry, be happy man! Quote
kai Posted April 24, 2003 Posted April 24, 2003 Once you put in that you are going to move off of FP Ting, they basically disable your ability to add files to your account or receive mail it seems. It was unwise of you to use your email address from the hosting site you are departing. Quote
Steve Posted April 24, 2003 Posted April 24, 2003 Well, I know they haven't disabled the email completely because I am still receiving emails from other things. i.e. monster.com, news updates. Supposeldy, my account is already set up according to Mitch. I use my AOL account as my last resort. I don't like using hotmail or yahoo and the rest of my accounts were hosted with FP. And, as of yet, still no email. If it helps, send the email to datesteven at aol dot com. Quote
Steve Posted April 24, 2003 Posted April 24, 2003 Got to Chat with the HeadGuru and now everything is taken care of. Currently uploading all of my files and databases. Quote
matman Posted April 24, 2003 Posted April 24, 2003 The lesson is, never use an e-mail address AT your domain in matters concerning the hosting and administration of said domain. -- MATMAN, your fellow FP refugee Quote
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