MellyBelly Posted February 28, 2005 Share Posted February 28, 2005 I'm considering buying a reseller account here in order to make it easier to maintain my multiple sites. I already have hosting for one of my domains but I have a few reseller questions since I've never had a reseller account before. 1. Do you take yearly payments or just monthy? If it is just monthly and I pay by credit card, is it billed at the same time each month? I've always paid yearly so I am not sure how the monthly thing works out. 2. Will my main website take away from the space provided on my reseller account? Or does my main website have it's own space plus my reseller space? (I saw something like that on another host and wasn't sure if that was how it went here). 3. I currently have a website/domain name up and running for free with Netrillium after their merger with Pinchpenny didn't go as planned. My domain name was renewed for another year already too. If I want to use that same domain as my reseller account, can I just save and upload everything to my new reseller account? I think that is about it. Quote Link to comment Share on other sites More sharing options...
HCSuperStores Posted February 28, 2005 Share Posted February 28, 2005 (edited) Hey ... it's possible that I might give you a few answers ... 1. Do you take yearly payments or just monthy? If it is just monthly and I pay by credit card, is it billed at the same time each month? I've always paid yearly so I am not sure how the monthly thing works out. I think if you want to pay up front for a year, they will accept your payment. In the past, they have offered a free month if you do so. Not sure if that is true now, but I think it is. <<== Guess I'm not right on this one. Whoops! Sorry! 2. Will my main website take away from the space provided on my reseller account? Or does my main website have it's own space plus my reseller space? (I saw something like that on another host and wasn't sure if that was how it went here). You read right. You receive a "main" area for you to "set up shop" for your main company web area, equal to that of your reseller space. I assume that bandwidth is equal too. 3. I currently have a website/domain name up and running for free with Netrillium after their merger with Pinchpenny didn't go as planned. My domain name was renewed for another year already too. If I want to use that same domain as my reseller account, can I just save and upload everything to my new reseller account? Honestly I got a little lost with your question. You can use any domain you wish, as long as you are pointing to the TCH servers with the correct DNS pointers/names. You can also set up whatever accounts that you wish as a reseller and point any domain to them too. It's about as flexible as it can be. Hopefully this answers your question. Welcome to the family! Edited February 28, 2005 by HCSuperStores Quote Link to comment Share on other sites More sharing options...
Guest Serpentine Posted February 28, 2005 Share Posted February 28, 2005 (edited) Reseller payment is monthly only. Edited February 28, 2005 by Serpentine Quote Link to comment Share on other sites More sharing options...
HCSuperStores Posted February 28, 2005 Share Posted February 28, 2005 Reseller payment is monthly only. <{POST_SNAPBACK}> Huh ... I didn't know that. Live and learn ... Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted February 28, 2005 Share Posted February 28, 2005 1. Do you take yearly payments or just monthy? If it is just monthly and I pay by credit card, is it billed at the same time each month? I've always paid yearly so I am not sure how the monthly thing works out.The payments are monthly, so no yearly discounts.you will be billed at the same time each month. 2. Will my main website take away from the space provided on my reseller account? Or does my main website have it's own space plus my reseller space? (I saw something like that on another host and wasn't sure if that was how it went here). No, your reseller space and your reseller domain are seperate. 3. I currently have a website/domain name up and running for free with Netrillium after their merger with Pinchpenny didn't go as planned. My domain name was renewed for another year already too. If I want to use that same domain as my reseller account, can I just save and upload everything to my new reseller account? Yes, just mention that domain name when you get the reseller account, but be sure you control the domain and can point the DNS to TCH if have another account at TCH already, you will need to open a help desk ticket to billing to add the reseller account because your name is already in the TCH database. And later when your reseller acount is set up you can ask the tech to move any other accounts into your reseller account. If you have more questions, please ask Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted February 28, 2005 Share Posted February 28, 2005 Welcome to the forums Serpentine Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted February 28, 2005 Share Posted February 28, 2005 Whoops, Welcome to the forums Serpentine Quote Link to comment Share on other sites More sharing options...
TCH-Thomas Posted March 1, 2005 Share Posted March 1, 2005 Welcome to the forums Serpentine Quote Link to comment Share on other sites More sharing options...
MellyBelly Posted March 2, 2005 Author Share Posted March 2, 2005 Thanks so much everyone One more question. If I open the reseller account and want to move my forum hosting onto that reseller account, what happens since I didn't use the rest of the time/space for that hosting? I have my forum on the starter plan and I paid yearly. I opened that account sometime in September. Quote Link to comment Share on other sites More sharing options...
Guest Serpentine Posted March 2, 2005 Share Posted March 2, 2005 AFAIK, you will either get refunded the unused portion. Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted March 2, 2005 Share Posted March 2, 2005 Thanks so much everyone One more question. If I open the reseller account and want to move my forum hosting onto that reseller account, what happens since I didn't use the rest of the time/space for that hosting? I have my forum on the starter plan and I paid yearly. I opened that account sometime in September. <{POST_SNAPBACK}> If you upgrade an account to a reseller account, I believe your current account is canceled and the unused portion is refunded. then a new account is set up for monthly billing. But Please open a help deck ticket to Billing to ask how this would affect you. And if you have any more questions, don't hesitate to post here Quote Link to comment Share on other sites More sharing options...
TCH-Tim Posted March 2, 2005 Share Posted March 2, 2005 2. Will my main website take away from the space provided on my reseller account? Or does my main website have it's own space plus my reseller space? (I saw something like that on another host and wasn't sure if that was how it went here). I hate to drag a dead horse here as I think I know the answer by now, but I'm considering moving to a reseller account and don't want to make a mistake. If I buy the Simple Resellers plan with 16GB transfer and 1GB space, that means I get 16GB transfer and 1GB space to sell, and then another 16GB transfer and 1GB space for my own site? Quote Link to comment Share on other sites More sharing options...
TCH-Andy Posted March 2, 2005 Share Posted March 2, 2005 Correct Quote Link to comment Share on other sites More sharing options...
evanmc Posted March 28, 2005 Share Posted March 28, 2005 (edited) Also for reseller plans. Do you charge the people you are hosting? Meaning, if I am doing websites for people, do I charge them monthly as well for the hosting? And what would be a reasonable rate saying I went with the smallest level reseller plan. Thanks in advance... Edited March 28, 2005 by evanmc Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted March 28, 2005 Share Posted March 28, 2005 Welcome to the forums evanmc <_> TCH would not bill the sites that you host within your reseller account. That is up to you to charge for your services. Quote Link to comment Share on other sites More sharing options...
TCH-Thomas Posted March 28, 2005 Share Posted March 28, 2005 Welcome to the forum, evanmc Quote Link to comment Share on other sites More sharing options...
matman Posted March 28, 2005 Share Posted March 28, 2005 evanmc, the reseller space is yours (once you pay TCH for it) to divide up into websites as you wish. You can charge customers whatever you want and on whatever interval (monthly, daily, annually, per decade) that you want. Billing and collecting is up to you. I think there are many resellers (such as myself) who don't actually "resell" that space at all. I use mine to host websites for a lot of non-profits that I do websites for, and throw in "free" hosting for some small clients as well. On those, it really costs me nothing extra and eliminates any worries about wasting time dealing with some other hosting provider. One hour's worth of my development fees pays for two months of my entire reseller's bill from TCH, anyway. I find the biggest money-loser and time waster in the web development business is dealing with three-way disputes between the client, the developer, and a hosting firm. For larger customers, I just get them to buy space direct from TCH. At least that way I know they're hosting someplace reliable. Quote Link to comment Share on other sites More sharing options...
whoahorse Posted March 28, 2005 Share Posted March 28, 2005 Also for reseller plans. Do you charge the people you are hosting? Meaning, if I am doing websites for people, do I charge them monthly as well for the hosting? And what would be a reasonable rate saying I went with the smallest level reseller plan. Thanks in advance... <{POST_SNAPBACK}> Hi there I resell hosting to my customers. I bill them yearly when their domain, hosting, and update/promotion charges come due. The reseller program is great here, esp the support! Welcome to the forums! Weezy Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted March 29, 2005 Share Posted March 29, 2005 Welcome to the forum, evanmc Quote Link to comment Share on other sites More sharing options...
evanmc Posted April 13, 2005 Share Posted April 13, 2005 So I could advertise my services as doing a site for someone, and keeping the whole domain name purchase easier for them, just saying free hosting, and give me 3 options of domain names that they would want in order of most wanted to least that way I could just buy the domain name at the same time? I have been pondering over this, but spending $20/mo. and having no new clients would be an incentive for me to get more because of the FREE hosting offer for them. Just trying to figure out a game plan for all of this. Thanks in advance for any advice given. Here are my sites to see what I can and cannot do: Milk Crate Graphics.com thanks again... Quote Link to comment Share on other sites More sharing options...
whoahorse Posted April 13, 2005 Share Posted April 13, 2005 Wow, you are very talented with flash! Nice sites!!! I am sure you could find lots of clients! Weezy Quote Link to comment Share on other sites More sharing options...
matman Posted April 13, 2005 Share Posted April 13, 2005 I do the "free hosting thrown in with site design" deal myself for clients with smaller sites. Throwing in hosting for free (in reality you're just building the cost into what you charge for design, of course) also puts you in control of where and how their site is hosted. Since it's at good old reliable TCH and you control their hosting account, you eliminate 98% of the hassle of developing sites, which is dealing with whatever mangy, no-good webhost someone is using. I can't tell you how many hours I've spent fighting with lousy hosts that my clients were using. I've got most of them switched over to TCH now, either as resold accounts under me or with their own normal TCH accounts! Quote Link to comment Share on other sites More sharing options...
whoahorse Posted April 13, 2005 Share Posted April 13, 2005 I totally agree with you. I am thankful that almost all of my clients have their domains with me and all of them but one host with me. When a site is down that isn't hosted with me & I have to help the client with their host.. it is so frustrating! The only problem I see with this free thing - you have to do it from the start of your web design business. If you decide to do it later you have to offer it to all of your previous clients as well. Weezy Quote Link to comment Share on other sites More sharing options...
cajunman4life Posted May 1, 2005 Share Posted May 1, 2005 I've got a question for reselling here. I've noticed a lot of people that have a reseller account don't actually resell the space. I'm considering actually reselling it, and wanted to know how the "branding" works. Am I given "private" name servers, or would they simply be ns1.totalchoicehosting.com and ns2.totalchoicehosting.com. Just exploring some options here, I've got some servers at home and some friends willing to put up sites, however at this point it's cost prohibative to get the "business" internet services through my cable ISP. Thanks in advance for your answers! And if it matters much, I currently have an account here at TCH (I think I saw mention before that to open a reseller account, since I'm already an existing customer, I need to submit a helpdesk ticket). Thanks again! Quote Link to comment Share on other sites More sharing options...
TCH-Thomas Posted May 1, 2005 Share Posted May 1, 2005 If you order the Standard or Deluxe Reseller packages, I believe you will get private nameservers. Quote Link to comment Share on other sites More sharing options...
Guest Serpentine Posted May 1, 2005 Share Posted May 1, 2005 There are generic name servers if you do not go with those plans. Just ask when you get your account. Quote Link to comment Share on other sites More sharing options...
cajunman4life Posted May 1, 2005 Share Posted May 1, 2005 If you order the Standard or Deluxe Reseller packages, I believe you will get private nameservers. <{POST_SNAPBACK}> I'm looking at the Deluxe, however would not consider anything "smaller" than the standard account. So that would go well. Thanks for your fast answer! Quote Link to comment Share on other sites More sharing options...
cajunman4life Posted May 1, 2005 Share Posted May 1, 2005 Another quick question regarding reseller hosting... currently I have the silver hosting plan. When I purchase a reseller account, would that be moved over? Also, I've read previously that you get an equal share of resources (ie if your reseller account has 3GB storage and 50GB transfer, you get the same amout for your site that is seperate of that). So I guess the large question of all that is, can I have multiple domains and sites for "my" resources (not the ones I'm reselling). Hopefully that is clear, as even I am having some problems reading it over. Thanks for your answers! Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted May 1, 2005 Share Posted May 1, 2005 I think you can have addon domains which use a folder. But they will resolve to the folder. I did this with one of my reseller accounts to see it work, but not the main account. Quote Link to comment Share on other sites More sharing options...
cajunman4life Posted May 1, 2005 Share Posted May 1, 2005 I think you can have addon domains which use a folder.But they will resolve to the folder. I did this with one of my reseller accounts to see it work, but not the main account. <{POST_SNAPBACK}> Hmm... perhaps I'll just keep my current hosting account when opening a reseller account. Thanks Don! Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted May 2, 2005 Share Posted May 2, 2005 If you get a reseller account with a new domain name you can have the techs move your current account into your reseller account. When moved it will have the same space and bandwidth as it now has. So create a new package for it and then upgrade/downgrade it to use the new package, so it wont take up so much space. Quote Link to comment Share on other sites More sharing options...
Sherie Posted June 5, 2005 Share Posted June 5, 2005 I hope this is the right place to ask this question... I'm considering a reseller account, but I'm totally new to it. Let's say my reseller account domain is http://xyz.com Now, when I set up my clients' web pages can they have their own address, such as http://myclient.com? or will it have to be like a subdomain? http://myclient.xyz.com? Quote Link to comment Share on other sites More sharing options...
TCH-Andy Posted June 5, 2005 Share Posted June 5, 2005 Hi Sherie, They can have their own domain, with it's own cpanel control and everything. So yes - they will have http://myclient.com Quote Link to comment Share on other sites More sharing options...
Sherie Posted June 5, 2005 Share Posted June 5, 2005 OK, thank you Andy for that FAST reply! LOL I'm sure as I think this through I'll have more questions. Quote Link to comment Share on other sites More sharing options...
lysdexic.net Posted June 26, 2005 Share Posted June 26, 2005 I'm starting a web design firm and TCH's reseller hosting looks to be just the plan for me. This thread has answered a lot of my questions so far. Thanks everyone... A few that are still outstanding: How would email work for domains hosted under my reseller space? Do they have unlimited email accounts? Am I able to restrict the number of accounts they have available? Same questions as above for FTP accounts? Is there a demo of the Web Host Manager or some screen caps so I can get an idea of what I can and can't do? I currently have silver hosting with TCH. Will a domain hosted under my reseller space essentially have the same features that I have with my silver account? If not, what are the differences? If for some reason I were to no longer be able to continue with my business, what would happen to my client's hosting? Would they be able to convert to a TCH plan? How has TCH handled this type of situation in the past. Thanks again, everyone... Quote Link to comment Share on other sites More sharing options...
TCH-Rick Posted June 26, 2005 Share Posted June 26, 2005 How would email work for domains hosted under my reseller space? Do they have unlimited email accounts? Am I able to restrict the number of accounts they have available?This is up to you. You can set them up to be unlimited or you can set limits. Same questions as above for FTP accounts? Same as email. You can set limits as you want. Is there a demo of the Web Host Manager or some screen caps so I can get an idea of what I can and can't do?The Reseller Support links on our Help Pages includes videos on using the WHM. I currently have silver hosting with TCH. Will a domain hosted under my reseller space essentially have the same features that I have with my silver account? If not, what are the differences? The features can be the same or you can set limits. You also control the disk space and bandwidth quotas. If for some reason I were to no longer be able to continue with my business, what would happen to my client's hosting? Would they be able to convert to a TCH plan? How has TCH handled this type of situation in the past. Yes, they would just need to purchase a plan. We can then move the account to the new plan. Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted June 26, 2005 Share Posted June 26, 2005 In WHM ( web host manager) you create your own plans with the amount of space, bandwidth and number of databases, ftp and e-mail accounts. You can also create a feature list to go with each plan to dissable any features you do not want them to have. Quote Link to comment Share on other sites More sharing options...
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