cinderzilla Posted January 26, 2005 Share Posted January 26, 2005 I have 2 domains hosted throught TCH. One was renewed in Sept 04 (silver) the other is due in 5/05(starter). I want to have one domain (since I'm thinking of being a reseller). Could I have silver acct activated on starter acct. And just do away with starter acct? Examples: www.midnite-blue.com is silver acct but not really used www.best-of-intentions.com is starter acct but is used alot. So instead of paying for 2 spaces I'd rather pay for one. Make sense? Not sure how to ask all this so I'm sorry if I sound dumb lol ~Cindy Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted January 26, 2005 Share Posted January 26, 2005 Not totally sure what you want, but just open a help desk ticket to customer support and tell them what you want, and they will help you get sorted out. Quote Link to comment Share on other sites More sharing options...
cinderzilla Posted January 26, 2005 Author Share Posted January 26, 2005 I guess basically what I want to do is move my site from my starter hosting my silver acct. Cancel the starter hosting. Park one domain name until I want to use it. But I'm wondering if that happens will all my files at starter site be lost? Would a complete backup have to be done? I'm rambling I'm afraid. Darn cold meds LOL Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted January 26, 2005 Share Posted January 26, 2005 Ok I see you want to cancel the silver upgrade the starter to a new silver and park the old sivler domain on top of the newly upgraded silver that way the old starter files will not change. The help desk can do that for you. Quote Link to comment Share on other sites More sharing options...
cinderzilla Posted January 26, 2005 Author Share Posted January 26, 2005 Ok thanks. I just wasnt sure how to word it to support desk. Bless yer heart for the help Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted January 26, 2005 Share Posted January 26, 2005 You are welcome let us know if you need more help Quote Link to comment Share on other sites More sharing options...
TCH-Dick Posted January 26, 2005 Share Posted January 26, 2005 Just don't forget to backup before you start Quote Link to comment Share on other sites More sharing options...
cinderzilla Posted January 26, 2005 Author Share Posted January 26, 2005 Good point...thanks Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted January 26, 2005 Share Posted January 26, 2005 You can goto your cpanel > backup and click on Download a home directory Backup and while you are there download the databases and e-mail filters and alias with that you can recreate your site by uploading there later, just in case. Quote Link to comment Share on other sites More sharing options...
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