shanest Posted January 24, 2005 Share Posted January 24, 2005 I recently signed up for a second domain, tuckerspitzer.com, to be hosted with TCH. I got my PayPal receipt and my invoice from TCH, but never the second account email with all of the DNS, FTP, etc information in it. The other two came on January 12th. Why haven't I gotten the other one and when can I expect it? Quote Link to comment Share on other sites More sharing options...
LisaJill Posted January 24, 2005 Share Posted January 24, 2005 You should have received it within 24 hours and usually a lot faster than that. Have you tried submitting another ticket and asking? Quote Link to comment Share on other sites More sharing options...
shanest Posted January 24, 2005 Author Share Posted January 24, 2005 With my first domain, I got it in about 5 hours. I was going to submit a ticket but it asked for a CPanel password and username Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted January 24, 2005 Share Posted January 24, 2005 Just put n/a for user and password, give all the details of the second account and ask for help on the welcome e-mail Quote Link to comment Share on other sites More sharing options...
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