whoahorse Posted January 16, 2005 Posted January 16, 2005 Today I learned a good lesson. I just checked my web mail and I have 1400 emails waiting for me. I have discoverd that if people send email to me at any address with my domain at the end it seems to store it in the web mail rather then send it back saying 'no address found' .. Is there a way to avoid this? For example I have had lots of people email me at weezt@ rather then weezy@ and it stored the email. OUCH, I have alot of spam too. LOL! Weezy Quote
TCH-Thomas Posted January 16, 2005 Posted January 16, 2005 In Cpanel > Email section > Default adress > Set Default Address to :fail: This will make all emails not sent to a adress set up by you to fail. You can enter :blackhole: to discard all incoming unrouted mail or :fail: no such address here to bounce it. Also, moving for organization. Quote
whoahorse Posted January 16, 2005 Author Posted January 16, 2005 Thanks Thomas I will do that for sure! Weezy Quote
TCH-Thomas Posted January 16, 2005 Posted January 16, 2005 Weezy, I forgot to say, don´t forget spamassassin. Quote
whoahorse Posted January 16, 2005 Author Posted January 16, 2005 I will look into that - thanks again! Weezy Quote
wampthing Posted January 17, 2005 Posted January 17, 2005 I had the same problem just a few weeks ago. I was getting 2 emails every 60 seconds or so before I set the email to blackhole. I had 1300 emails. Zykes. I was unaware of ":Fail"... is one option better for spam than the other? Quote
TCH-Don Posted January 17, 2005 Posted January 17, 2005 As of now :fail: is better for the server as it just rejects the email, rather then accepting it and deleting it. Quote
wampthing Posted January 17, 2005 Posted January 17, 2005 Thanks, I guess Ill make the change. Also, do you have any idea why my picture doesnt show on the left like everyone elses? Not that I'm that conceded... well... yes i am. Quote
TCH-Don Posted January 17, 2005 Posted January 17, 2005 In My Controls above > edit avatar settings > did you Upload a new image from your computer and set the width and height. Quote
whoahorse Posted January 17, 2005 Author Posted January 17, 2005 I am making it a practice now - when I set up a new account in whm - I configure their email for them to prevent this from happening again. Good lesson learned! Weezy Quote
TCH-Thomas Posted January 17, 2005 Posted January 17, 2005 I configure their email for them to prevent this from happening again. Good initiative. However, don´t forget to tell them, since spamassassin (SA) can do things wrong sometimes, meaning that some adresses that SA thinks is spam isn´t and should be on the whitelist instead and so on. Quote
whoahorse Posted January 17, 2005 Author Posted January 17, 2005 For sure Thomas! Does anyone know a quick and easy way to clean out the inbox at cpanel? Weezy Quote
TCH-Thomas Posted January 17, 2005 Posted January 17, 2005 In squirrelmail, click select all and Move Selected To: Trash Not sure if you can do it directly in cpanel or how it works in the other webmail programs. Sorry for that. Quote
whoahorse Posted January 17, 2005 Author Posted January 17, 2005 In squirrelmail, click select all and Move Selected To: Trash Not sure if you can do it directly in cpanel or how it works in the other webmail programs. Sorry for that. <{POST_SNAPBACK}> I will have a better look at that, I thought it was page by page.. Weezy Quote
TCH-Bruce Posted January 17, 2005 Posted January 17, 2005 You can open a help desk ticket and ask support to clear it for you. Quote
whoahorse Posted January 17, 2005 Author Posted January 17, 2005 You can open a help desk ticket and ask support to clear it for you. <{POST_SNAPBACK}> Thanks thats a good idea, but I have way too many with this problem..I will just peck away at them. LOL! I sure hope other people read this thread and set their mail default early in the life of a domain. Weezy Quote
TCH-Rick Posted January 17, 2005 Posted January 17, 2005 You can log into Horde Webmail and use the Folders icon to clear an entire folder. Logging into your main email account will also allow access to your created accounts. Do note that if you just move mail to the Trash and don't clear the trash it will still take up space. There are times when you don't have enough disk space left to clear the inbox. In those cases, open a Help Desk ticket and let us know which account needs to be cleared and we can do it from the server pretty easily. Quote
whoahorse Posted January 17, 2005 Author Posted January 17, 2005 Thanks Rick! That is so excellent! I will try that for sure!! Weezy Quote
whoahorse Posted January 18, 2005 Author Posted January 18, 2005 You can log into Horde Webmail and use the Folders icon to clear an entire folder. Logging into your main email account will also allow access to your created accounts. Do note that if you just move mail to the Trash and don't clear the trash it will still take up space. There are times when you don't have enough disk space left to clear the inbox. In those cases, open a Help Desk ticket and let us know which account needs to be cleared and we can do it from the server pretty easily. <{POST_SNAPBACK}> Thanks again Rick - this works perfect! Weezy Quote
wigoweb Posted January 20, 2005 Posted January 20, 2005 Using Folders in Horde is probably the easiest solution. If you have several accounts that need to have large files cleared, another method is to use your ftp program, find the mail folder and open it. You can just delete the inbox and spam files through ftp. You can also open individual accounts and delete the inbox and spam files. This saves you the work of logging into each email account with Horde which requires both the log in name and the specific password for that account. Quote
whoahorse Posted January 20, 2005 Author Posted January 20, 2005 Thanks that is really helpful advice!! Weezy Quote
wigoweb Posted January 21, 2005 Posted January 21, 2005 I took the advice above and set the default to fail. My question is this: What happens to the failed messages? Do they get bounced back to the sender without being stored anywhere on my server, or do I still need to search them out and delete them to keep some email file from getting bloated? A second question: Could someone explain the pros and cons of using the default of fail or the default of blackhole? Thanks. Quote
TCH-Thomas Posted January 21, 2005 Posted January 21, 2005 With :fail: it will bounce back to the sender if no adress is found. With :blackhole: the email will get deleted and the sender will not know whether it was received or not. Quote
Prel Posted January 21, 2005 Posted January 21, 2005 Hello, Thomas, Godd indication and lesson.. Whoahorse, Good idea cong. in WHM Helped me very TCH Grand Family. Thank´s All others also. Quote
TCH-Don Posted January 21, 2005 Posted January 21, 2005 I found these posts that may help to explain, Also because cPanel changed the configuration of how email is handled. It used to be that :fail: would accept the message, process it, then bounce it. Now the mail software refuses to accept the message which means the mail never is transferred to the server. This saves you bandwidth, and saves our servers some processing time. So with blackhole you get charged for the bandwidth of the e-mail and then it is deletedAnd with :fail: you are not charged for bandwidth for spam. You can still use an alias You can create a forward for an account that doesnt exist, then any e-mail sent to that address would be forwarded to wherever you wanted it. Quote
whoahorse Posted March 21, 2005 Author Posted March 21, 2005 I dug up this thread today again - I had the same problem with spam. I parked a domain on my main site and forgot to set that domain to :fail: OMG! I had one szzzeilllion emails. It's great that this info is always here if we need it. I forgot which email program was most useful in deleting lots of emails all at once. Weezy Quote
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