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Ms Ftp/serv-u Ftp Server


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I have been using my microsoft built-in FTP server in Canada for so long without a problem for people to access both from Canada and Hong Kong. Recently, I have created an account for my friend in England and starting to have problem....


First, all of them are using CuteFTP to upload/download


My friends in Hong Kong can upload/download without any hassle


My friend in England can only download and not upload....

(She has tried all the settings and various version of CuteFTP but still haven't got any success)


STATUS:) Requested action not taken (e.g., file or directory not found, no access).

COMMAND:) CWD /files

500 '/FILES': command not understood

ERROR:) Syntax error, command unrecognized.

500 'IC': command not understood

ERROR:) Trashed response received.




Oh well....


I also have tried to build a seperate site for her using Serv-U with port 1021


And she can't even list the files and not to mention any upload/download



150 Opening ASCII mode data connection for /bin/ls.

ERROR:) Timeout (30000 ms) occurred on accepting data connection from server.

426 Data connection closed, transfer aborted.

ERROR:) Trashed response received.


That's even worst.... isn't it?


Some people say that it could be the internet connection difference between the two countries which I really doubt.....


But what else can be wrong?


Can anybody give me a direction to start? :)


(by the way.... she can FTP to other sites but not mine..... however, they are all linux servers)

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Thanks so much for assistance....


After going through numerous tests, I have found out she could only connect to my server using PASSIVE mode and not ACTIVE mode which other users can....


Strange. But at least have the problem solved. ;)

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