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A Few Questions Before I Join In....


feiliao
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Hello~

I am running a personal website and a fansite using another hosting service. But their service quite disappoints me, so I am thinking about switching to TCH. Before I do anyhing, I would like to ask some questions and hope you guys could help me ( some may be very stupid ;) )

 

1. I have already had two domain names. Can I use one as my main domain name in TCH service, then park the other and let it redirect to a subdomain of my main domain (i.e. I use http://www.1stdomain.com then park and redirect http://www.2nddomain.com to http://www.1stdomain.com/test), so that those two domains look like unrelated with each other?

 

2. My current ISP said if I asked the refund, "account will be suspended immediately and backup will be set up in another server free to download by customers. Customer details will be deleted from our database immediately. " Since I never did such things before, I am not sure this is all safe for my all files (mySQL databases and other files). What should I do with those backup files when I want to upload to TCH storage space?

 

3. I am using a blog software called textpattern (http://www.textpattern.com). I am not sure whether your service will support this software or not. I thought it is a simple software (at least much simpler than movabletype), but one of my friends just couldn't set up textpattern at her hosting space (not TCH of course).

 

Well... Right now I am just thinking about these three questions. Some more may be brought up later... B)

 

Your kind help will be highly appreciated :D

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1. I have already had two domain names. Can I use one as my main domain name in TCH service, then park the other and let it redirect to a subdomain of my main domain (i.e. I use http://www.1stdomain.com then park and redirect http://www.2nddomain.com to http://www.1stdomain.com/test), so that those two domains look like unrelated with each other?

 

Not as part of our AUP all parked domains must point to the root of your main site.

 

2. My current ISP said if I asked the refund, "account will be suspended immediately and backup will be set up in another server free to download by customers. Customer details will be deleted from our database immediately. " Since I never did such things before, I am not sure this is all safe for my all files (mySQL databases and other files). What should I do with those backup files when I want to upload to TCH storage space?
Is it a cPanel site? If so we may be able to transfer it for you before you close the acount there. If not I would make your own backup and upload it here before cancelling your account there.

 

3. I am using a blog software called textpattern (http://www.textpattern.com). I am not sure whether your service will support this software or not. I thought it is a simple software (at least much simpler than movabletype), but one of my friends just couldn't set up textpattern at her hosting space (not TCH of course).

 

You are allowed to use that here. We have many bloggers here.

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Thank you for your prompt answer, Rob.

 

Too pity all the parked domains have to point to the root, since my old service can do what I mentioned above... My personal site and the fan site are both not big sites, I really don't intent to buy two service plans for them...

 

Thanks for offering the help. The problem is my current hosting service is down... the c-panel just doesn't work. They said the service will be OK next Friday, but who knows... These two weeks I seldomly could access my site. That's why I want to escape as soon as possible ;)

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One of the ways around the AUP problem mentioned is to sign up for a reseller account. With that, you have full control of as many domains as you want under one control panel. Thus eliminating the need for www.2nddomain.com pointing to www.1stdomain.com/test.

 

Additionally, before requesting the refund from your current host, you would want to setup and edit DNS records for your existing site. This will give you time for propagation to the new host before they diable your account over there. Then you have an almost imperceptible transfer to users... only you know the real truth of what happened.

 

Let us know if there is anything else we can help with.

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