marabax Posted November 27, 2004 Share Posted November 27, 2004 I am unable to access the root directory. This is the information I was given : No, the directory I gave is the document root as an absolute directory and would be used in a script configuration, etc. For example, if a file is in the public_html directory you would use /home/whimsic/public_html for the script to know where to look. You would not include the domain at the beginning. Please be advised that the help desk does not provide developer level support for the building of html code or web pages including third party scripts. Please refer to our user forums to have these kind of questions answered. There are many users that regularly visit the forums and are happy to share example code, discuss scripts they have used, and provide help for getting scripts up and running. The url is www.totalchoicehosting.com/forums. . Thank you for choosing Total Choice Hosting where choice does matter! Rick Technical Support Services Manager Total Choice Hosting Quote Link to comment Share on other sites More sharing options...
TCH-Andy Posted November 27, 2004 Share Posted November 27, 2004 (edited) Hi, Welcome to the Family Can I just ask you to clarify your question please? Do you mean what directory does www.****** go to? or do you mean what directory do you need to refer to in PHP or some other script language? Edited November 27, 2004 by TCH-Andy Quote Link to comment Share on other sites More sharing options...
TCH-Andy Posted November 27, 2004 Share Posted November 27, 2004 Can I ask the question the other way round - which directory do you not have access to, which you feel you should? Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted November 27, 2004 Share Posted November 27, 2004 And if not for a script, how are you trying to access it? cpanel > file manager or ftp? Quote Link to comment Share on other sites More sharing options...
TCH-Don Posted November 27, 2004 Share Posted November 27, 2004 Oops! sorry, Welcome to the Family and your new home! We really are like family here. So if you need anything, just ask your new family! We love to help Quote Link to comment Share on other sites More sharing options...
marabax Posted November 27, 2004 Author Share Posted November 27, 2004 Do you mean what directory does www.****** go to? or do you mean what directory do you need to refer to in PHP or some other script language? I believe both at this point. I am trying to do the following: add free shipping until January 2005 - which would include a banner on front page that shows free shipping change my home page from catalog to home page www.whimsicalthingsboutique.com want to get rid of that logo page and bring the customer right to the site modify my affiliates page Now I've been on these sites all day and I've been told I need to find the directory root, but I don't have a clue how to do that. Thank you very much Quote Link to comment Share on other sites More sharing options...
marabax Posted November 27, 2004 Author Share Posted November 27, 2004 And if not for a script, how are you trying to access it? cpanel > file manager or ftp? I can access cpanel > file manager but do not know what to do from there I do not know how to ftp Quote Link to comment Share on other sites More sharing options...
TCH-Andy Posted November 27, 2004 Share Posted November 27, 2004 For the root directory in the catalog try /home/whimsic/public_html/catalog You will need to set up a redirect if you want people to go straight to your catalog. You can do this from within cpanel. Quote Link to comment Share on other sites More sharing options...
marabax Posted November 27, 2004 Author Share Posted November 27, 2004 When I type in /home/whimsic/public_html/catalog I get an error, what am I missing Where do I perform the redirect so people go straight to the catalog? When I do this, will it eliminate my hit counter at the bottom of the page? Quote Link to comment Share on other sites More sharing options...
TCH-Andy Posted November 27, 2004 Share Posted November 27, 2004 Where are you trying to type /home/whimsic/public_html/catalog for the root directory? Quote Link to comment Share on other sites More sharing options...
marabax Posted November 27, 2004 Author Share Posted November 27, 2004 Right in my browser, I'm thinking that is incorrect Quote Link to comment Share on other sites More sharing options...
TCH-Dick Posted November 27, 2004 Share Posted November 27, 2004 (edited) If you are using cpanel to setup the redirect leave the first box blank enter your index page (e.g. index.html) in the first box and in the second box enter yoursite.com/catalog/ Edited November 28, 2004 by TCH-Dick Quote Link to comment Share on other sites More sharing options...
marabax Posted November 27, 2004 Author Share Posted November 27, 2004 Where do I find these boxes at cpanel? Quote Link to comment Share on other sites More sharing options...
TCH-Dick Posted November 27, 2004 Share Posted November 27, 2004 There should be an icon or link depending on your cPanel that is labeled 'Redirects' Quote Link to comment Share on other sites More sharing options...
marabax Posted November 27, 2004 Author Share Posted November 27, 2004 I was able to access cpanel and click on redirects and use the instructions provided - leave first box blank, etc Now I am unable to access the site www.whimsicalthingsboutique.com Quote Link to comment Share on other sites More sharing options...
TCH-Thomas Posted November 27, 2004 Share Posted November 27, 2004 First of all, welcome to your extended family Entering http://whimsicalthingsboutique.com redirected me to http://whimsicalthingsboutique.com/catalog/ Is that what you want or not wanting? Quote Link to comment Share on other sites More sharing options...
marabax Posted November 27, 2004 Author Share Posted November 27, 2004 Hi Thomas, You know, something crazy is happening - I was unable to perform the redirect myself using the instructions provided, but somehow somebody went in and did the redirect for me and its working perfectly. Now all I need is to find out how I add free shipping and modify the home page to reflect free shipping And how do I modify the affiliate page Quote Link to comment Share on other sites More sharing options...
marabax Posted November 27, 2004 Author Share Posted November 27, 2004 I had someone else look at the redirect set up and I'm being told it is incorrect, that the search engines will not pick it up correctly. I need to understand what is going on here. I'm being told it shouldn't be an automatic over to catalog Quote Link to comment Share on other sites More sharing options...
TCH-Rob Posted November 28, 2004 Share Posted November 28, 2004 Looks like you got the affiliates page going. Have you looked at the osCommerce forums or wiki.oscommerce.com for other modifications? Quote Link to comment Share on other sites More sharing options...
TCH-Dick Posted November 28, 2004 Share Posted November 28, 2004 Sorry about the trouble with the redirect. It appears that cPanel doesn't like you to leave that box blank. I had someone else look at the redirect set up and I'm being told it is incorrect, that the search engines will not pick it up correctly. I need to understand what is going on here. I'm being told it shouldn't be an automatic over to catalog If you don't want to use the redirect then you can add the following to .htaccess >DirectoryIndex /catalog/index.php Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.