Head Guru Posted October 20, 2004 Posted October 20, 2004 Greetings to all........ As we migrate to our new web site you will start to see some changes take place. As of this posting we have updated our Status Web Site. You can view the new site located at http://www.tchstatus.com Over the next few days, you will start to see a new site with new feature! But rest easy, only the front end is changing. You will still be provided with the most reliable hosting services in the biz. Look forward to comments and suggestions. Bill
Head Guru Posted October 20, 2004 Author Posted October 20, 2004 We have just uploaded our new Help Site. http://www.totalchoicehosting.com/help/ Enjoy! Bill
stevevan Posted October 20, 2004 Posted October 20, 2004 Too cool! Can't wait for the rest! Good job all! Rock Sign
Prel Posted October 20, 2004 Posted October 20, 2004 Hello bill, Congratulations very pretty layout and are well fast to load the pages. (and sees that I am far hem.... Thumbs Up ) More important that a new page, is the services offered for TCH to continue wonderful as they are. One question or suggestion: It will not have a page presenting the TCh company and its history etc ? for the time being it is this, congratulations, Paulo
woesap Posted October 21, 2004 Posted October 21, 2004 All at TCH. It looks great and surely more professional. One point of criticism though. I find the flash movie reloading and playing after every refresh or movement to another page getting annoying rather quickly. I looks fancy but a static flash would look very nice enought too! Hope I make some sense Keep up the good work!
arvind Posted October 21, 2004 Posted October 21, 2004 The Help Site is doing something weird over here. The first time I load the pages, the pages load, refresh then load again. This is affecting all the pages of the help desk and is only happening on Firefox 1.0PR
TCH-Thomas Posted October 21, 2004 Posted October 21, 2004 I had no problem with what Arvind is experiencing, but did I did find that Third party applications > CuteSite Builder goes to a page about email.
tyrael Posted October 24, 2004 Posted October 24, 2004 I agree, the new site looks very good. Thumbs Up
Virtual Imager Posted October 26, 2004 Posted October 26, 2004 I'm seeing a problem on the /help page using Netscape 7.0. In the left frame, all the links that are more than one line have the second line cut off. Specifically: the third link down says Total Choice Something or Other (2nd line cut off except for the very top of the letters), same for Third Party Something or Other, and the last link Web Hosting Something or Other. Looks nice though! Thumbs Up VI
johnjg Posted October 28, 2004 Posted October 28, 2004 Congratulations !! The new site is great. Rock Sign John.
Head Guru Posted October 28, 2004 Author Posted October 28, 2004 Thanks John! We actually launched our main site once again tonight, and within 5 minutes located another issue with the site. At that point we pulled it to make changes. Stay tuned, we just want this thing to work when we fully launch it. Bill
TCH-Dick Posted October 28, 2004 Posted October 28, 2004 What was the problem with it? Or can you say? The main thing is a lot has changed since the new site was "built". plans, family pages etc. All total I think theres about 1200 files in the site, and I have been over and over and over them, just as soon as I think we have em all current and fixed we upload the site and find more problems. Pretty sure we have the major issues fixed and will probably be launching the new site this afternoon
TCH-Dick Posted October 30, 2004 Posted October 30, 2004 New site is up, I KNOW there are going to be some errors like wrong/bad links, misspelled words etc. Please DO NOT post any mistakes you find in this thread, please post them here So that i can keep track of them.
kaseytraeger Posted October 30, 2004 Posted October 30, 2004 I gotta say ... I really like the new site. It's so snazzy. I haven't had time to surf it in depth yet, so my opinions are only taken from cursory views, but I think you have a real winner of a design here. It's clean, up-to-date, and very pleasing to the ol' peepers!
allaboutmadonna.com Posted October 30, 2004 Posted October 30, 2004 Looks great I must say it was worth waiting Nice graphics Rock Sign
AlanV Posted October 30, 2004 Posted October 30, 2004 Oohhhhh niicceee I love it! Suggestion: On the Web Hosting Plans page (http://www.totalchoicehosting.com/web-hosting-plans.html) You should have alternate text for the "Unlimited" text images and the checkmark images.
TCH-Dick Posted October 31, 2004 Posted October 31, 2004 You might have noticed the new site is gone again, We are having the flash re worked and should be complete mon or tues.
taznumber1 Posted November 1, 2004 Posted November 1, 2004 Are you going to keep just a plain html or text version of your site? Because I know there are some companies that block flash so they are unable to only view the static images, and they are unable to click on any of the links because they are flash links. I know exactly what this is like since I am behind one of those firewalls.
AlanV Posted November 2, 2004 Posted November 2, 2004 Are you going to keep just a plain html or text version of your site? Because I know there are some companies that block flash so they are unable to only view the static images, and they are unable to click on any of the links because they are flash links. I know exactly what this is like since I am behind one of those firewalls. There are text links at the bottom of all the pages that have flash At least, that's what I noticed when the site was up. I was thinking the same thing as you were
taznumber1 Posted November 2, 2004 Posted November 2, 2004 There are text links at the bottom of all the pages that have flash Well I know that on TCHSTATUS.com I am unable to check on that status of the servers that I am on. Because there is no links on that page I can click on to view the current status, or any of the other resources on that site.
TCH-Bruce Posted November 2, 2004 Posted November 2, 2004 Mike, the images for Horde and Neomail are above the wrong links on this help page. http://www.totalchoicehosting.com/help/webmailpage.htm
Dennis Posted November 8, 2004 Posted November 8, 2004 Haven't been on the forums for a while, but great to see the family still grow. A really good job for the new site! Now TCH looks as great as it's services is! Rock Sign
prospector Posted November 9, 2004 Posted November 9, 2004 My two cents. The good: I like the way the Flash menu system works. It has a nice look. The bad: It's hard to tell when you're over a submenu item. The submenu links need to change color when you move the mouse over them (makes it look better too). The ugly: I personally find the Flash 'load' annoying. It would be ok without the initial load of the flash area (where it goes from from white to blue). As it is, it's distracting from the site. I have yet to test the site on a new browser that does not have Flash installed. Do you have a backup text menu below the flash object for people that don't use Flash? If not, I would suggest only using Flash for visual highlights, and not for navigation.
arvind Posted November 10, 2004 Posted November 10, 2004 The bad:It's hard to tell when you're over a submenu item. The submenu links need to change color when you move the mouse over them (makes it look better too). I agree with this. I thought my mouse was over Help Site when I clicked, apparently not and I was directed to the Live Chat. It woudl be useful if there was animation (as suggested with change of colour) to make it more clear which link you will be browsing to
Beeronius Posted November 11, 2004 Posted November 11, 2004 It definitely looks nicer, and feels just as easy to navigate.
DWD Posted November 12, 2004 Posted November 12, 2004 On the TCH banner-links page: http://www.totalchoicehosting.com/web-hosting-links.html The strongly preferred text link is this: Web Hosting withTotal Choice There is no space between "with" and "Total" but there is a space between "Total" and "Choice." Is that correct?
Dark Angel Posted November 14, 2004 Posted November 14, 2004 Well, I'm a bit late but I just wanted to add the new design rocks! Congratulations to whoever did it! Two Thumbs Up! Rock Sign
DWD Posted November 15, 2004 Posted November 15, 2004 The front page has this banner: But according to Bill in this thread there are over 30,000 websites: "Currently we host well in excess of 30,000 web sites." http://www.totalchoicehosting.com/forums/i...topic=14120&hl=
Santolina Posted November 15, 2004 Posted November 15, 2004 On the entry page, I LOVE the way that guy standing on the globe lights up when accessing the drop-UP menus! Gawd, I wish I was a techie! --------------- Santolina PS:that'll never happen
TCH-Bruce Posted November 15, 2004 Posted November 15, 2004 But according to Bill in this thread there are over 30,000 websites: "Currently we host well in excess of 30,000 web sites." Well, that's more than 20,000 and the image is still correct, right?
DWD Posted November 15, 2004 Posted November 15, 2004 I am humbled Bruce...you are correct. Is there a better or preferred place to submit such errors/suggestions?
TCH-Thomas Posted November 15, 2004 Posted November 15, 2004 (edited) Error-reporting for the new TCH site Edited November 15, 2004 by TCH-Thomas
amw_drizz Posted November 23, 2004 Posted November 23, 2004 i am loving your new site. keep up the great work!\
Head Guru Posted November 23, 2004 Author Posted November 23, 2004 But according to Bill in this thread there are over 30,000 websites: "Currently we host well in excess of 30,000 web sites." Well, that's more than 20,000 and the image is still correct, right? Bwahahahaha Bruce you kill me. Bill
jnull Posted November 24, 2004 Posted November 24, 2004 The new site look is excellent, very professional looking. Y'all did a great job.
75th Trombone Posted November 27, 2004 Posted November 27, 2004 Not to be a zealot, but shame on y'all for putting your navigation in a Flash movie. People without Flash? Screwed. People with screen readers? Screwed. People who need to scale up the text size? Screwed. (My vision's fine and the nav was hard to read for me.) People who just want to have the usual middle-click/right-click/shift-click/option-click options on links? Screwed, screwed, screwed. Not to mention the general lack of usability of the rest of the front page. To wit: A big paragraph about the forum without a link to it. All the important text about the plans in images, in tiny print. Again, I don't want to sound like a zealot. (I think Jakob Nielsen is a bit of a wacko, too.) The page is mostly aesthetically pretty. But the problems I mentioned were ones that actually affected my first visit to the redesigned site. And I'm already a customer. Please, please, please. I love TCH. The new website is NOT helping its business. The old website was a little ugly, and it needed some work in the usability department, too. But it was way more usable than this. You can keep a lot of the stuff about the general layout; I'm sure you paid a bit for it. But ditch the Flash navigation (or all of it --- even the animated logo is more annoying than pretty). Put links in logical places. Make the important text easy to read. Make it possible to make it all bigger. CSSify the layout and the image text while you're at it. Please. I'll help. Really. SFT
AlanV Posted November 27, 2004 Posted November 27, 2004 Not to be a zealot, but shame on y'all for putting your navigation in a Flash movie. People without Flash? Screwed. People with screen readers? Screwed. People who need to scale up the text size? Screwed. (My vision's fine and the nav was hard to read for me.) People who just want to have the usual middle-click/right-click/shift-click/option-click options on links? Screwed, screwed, screwed. Not to mention the general lack of usability of the rest of the front page. To wit: A big paragraph about the forum without a link to it. All the important text about the plans in images, in tiny print. Again, I don't want to sound like a zealot. (I think Jakob Nielsen is a bit of a wacko, too.) The page is mostly aesthetically pretty. But the problems I mentioned were ones that actually affected my first visit to the redesigned site. And I'm already a customer. Please, please, please. I love TCH. The new website is NOT helping its business. The old website was a little ugly, and it needed some work in the usability department, too. But it was way more usable than this. You can keep a lot of the stuff about the general layout; I'm sure you paid a bit for it. But ditch the Flash navigation (or all of it --- even the animated logo is more annoying than pretty). Put links in logical places. Make the important text easy to read. Make it possible to make it all bigger. CSSify the layout and the image text while you're at it. Please. I'll help. Really. SFT Well, most people these days have Flash. People that don't can download it. Those that don't can use the sitemap... after all, that's what it's there for. Realize that most webhosts do use Flash navigations, and it doesn't hurt nearly as much as you might think Most users are far from "screwed" when they find a site with Flash. I do agree though that some of the text is a bit small...
borfast Posted November 28, 2004 Posted November 28, 2004 (edited) Allow me to disagree, Alan. People may be able to download Flash but they may not be able to install it if, for example, the sysadmin of their company locked that possibility Also, the site map isn't there to provide a navigational map for people who don't have Flash installed - at least it shouldn't be. A site map is supposed to show you how the web site's sections are organized. Of course you can navigate the site through it but that's not it's main purpose. Also, just because most webhosts have a Flash menu doesn't mean TCH can/should have one too. IMHO, it would be better if it didn't, not only because of all the things that have already been pointed but also because it would show TCH does care about its customers and visitors, it would show that TCH wants to make things right, not just be like most other web hosts. And last but not least, I sincerely hope you don't but if someday you find yourself in the seat of one of those people who are not part of that "most users" group, come talk to me and tell me how you feel about websites that don't provide you with an easy way to navigate them. Another interesting experience would be for you to help someone with a disability (someone severely motor impaired, ot someone with really poor vision or, even better, somone blind) use a computer to browse the web. Give it a try. You'll see what I mean. EDIT: I should note that despite my (constructive) critics about the Flash menu, as I said above, I think Mike did a GREAT job on the site remodelation. Thumbs Up Edited November 28, 2004 by TCH-Raul
agusus Posted December 7, 2004 Posted December 7, 2004 Ack, what happened? The new homepage is seriously messed up. When I went to it I thought I had typed the wrong URL, because it looked like something from a cheap web design company (who all overuse Flash ). There's a huge white box at the top of the page where a Flash banner is supposed to be, but it doesn't display because I didn't bother to install Flash on my cluster install of firefox (linux version, 1.0). Also, the layout is messed up. There's a box saying "Hosting over 20000 websites" randomly in the middle of the page, obscuring the text behind it. Come on guys, sorry to be so harsh, but shouldn't you have tested on browsers other than IE? Also, there's a graphic on the right side of the page that only has a small top sliver displayed. It's cut off or something.
agusus Posted December 7, 2004 Posted December 7, 2004 Well, most people these days have Flash. People that don't can download it.Those that don't can use the sitemap... after all, that's what it's there for. Realize that most webhosts do use Flash navigations, and it doesn't hurt nearly as much as you might think Most users are far from "screwed" when they find a site with Flash. I do agree though that some of the text is a bit small... Not quite true... I often leave Flash uninstalled, because the only sites that use it are ones that I would not go to (an exception is online comics like strongbad, which inherently need to use Flash). (And if a site does use Flash, I do not want it loading because it would waste my time with useless flashiness - no pun intended). Flash takes longer to load, consumes more CPU, and a host of other problems already mentioned.
lompnaz Posted December 13, 2004 Posted December 13, 2004 I too think it looks good - but please bin the Flash! Those of us without broadband/ADSL have to sit and wait for the thing to load before we can navigate the site. Flash is fine in its palce, but not for the main menu on TCh
Glovebox Posted December 13, 2004 Posted December 13, 2004 Have to agree unfortunately. TCH is by far the best hosting company I know, but now it just looks like all the rest. The new site looks ok, but I do prefer the old one, flash gives me headaches. Flash is ok for banners but not for navigation, just my opinion of course. Adam
taznumber1 Posted December 15, 2004 Posted December 15, 2004 Is there any way that you can create a html only version of the tchstatus page or make the links so that they can be pressed without having flash. Because my work disables flash from coming thru the firewall, and I can not check on the server to see it's status when I am unable to connect from work.
TCH-Bruce Posted December 15, 2004 Posted December 15, 2004 The TCH Status page doesn't have any flash on it. And it's linked at the top of every forum page.
taznumber1 Posted December 16, 2004 Posted December 16, 2004 This is the site I was talking about http://www.tchstatus.com/ where you can see the server loads, and other information about each server.
TCH-Bruce Posted December 16, 2004 Posted December 16, 2004 Sorry, thought you meant the page I posted.
Recommended Posts