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Trouble Signing Up


savaka
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I'm setting up a new account for my father's business. After entering the domain information, clicking "I will register this domain" and clicking continue, I had a problem getting the exact credit card address information while processing. After a few attempts (he isn't sure which address is used on the card), I got a message saying 'In order to protect against fraud, you will need to start the ordering process again'.

 

So I started over, however, now I can't continue because I get a message saying "Domain -----.biz already exists on this system"

 

How can I now continue to sign up for my hosting account with this domain?

 

B)

 

Thanks!

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Please submit a Help Desk ticket by clicking on the link at the top of this page. We can delete the failed order so that you can place it again.

 

You should use the information on the credit card to place the order. If the information does not match it will not go through.

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