Jump to content

Mail Merge Send Volume

Recommended Posts

I periodically (about twice a month) do a mail merge in Outlook to a list of contacts. Sometimes, I notice that some emails either fail to get through or they are held up for a bit (I guess while the mail server is digesting them?). How I found out that they were held up was that I sent a single message to an adddress and this message arrived some 15 minutes before the original.


Does TCH have any limits on the number of emails that can be sent in a batch, or a limit on number of messages per second? I can set the merge to run 10 or 20 at a time...




Link to comment
Share on other sites

There are limits on the outbound through the SMTP servers.


This is to help minimize the abuse that a spammer in the network could do.

I know you said it is to a list of contacts you have in Outlook, but please do make sure that you are not spamming them. Paid TCH folks REALLY look down on this activity.


The limit you stated above will work well for you, as we typically don't publish the actual limits because the folks who want to SPAM will just then adjust accordingly and get through below the limit.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...